Billing Supervisor - Transportation

Finance Mississauga, Ontario





Position: Billing Supervisor

Status: Full Time

Location: Mississauga, ON

Schedule: Monday to Friday


Position Summary:

The Billing Supervisor is responsible for supervising the day-to-day activities of the Billing and Payroll Team.

Essential Duties and Responsibilities:
  • Coach and mentor billing team members
  • Training of new hires
  • Involved with interview and hiring process of new hires
  • Involved with performance reviews/issues
  • Billing/payroll of specific accounts
  • Review and interpret sales contracts as it relates to billing
  • Interpretation and verification of drivers time sheets
  • Review and verification of BOLs
  • Investigate driver pay questions/concerns
  • Coordination of any special customer billing requests
  • Weekly rating of driver payroll
  • Generation of paper/electronic invoicing
  • Meeting with clients (at customer locations) as required
  • Weekly review/reporting of unbilled/unrated orders
  • Regular 1:1 meetings with Billing & Payroll Associates
  • Manage and resolve escalated customer billing issues
  • Establish and maintain a good working relationship with all internal and external stakeholders
  • Work with other team members and customers to develop and implement process improvements
  • Maintenance/creation of documented Standard Operating Procedures
  • Backup support for billing/payroll of accounts within your team
  • Approval of overtime/schedules hours of billing team
  • Approval and process billing cancellation requests
Core Competencies and Qualifications:
  • 2 + years previous billing and trucking experience
  • Supervisory experience considered an asset
  • Must be result oriented
  • Previous transportation experience an asset
  • Customer service focus and a team player
  • Strong initiative to achieve individual/team goals
  • Proficient with Excel & experience with data manipulation and reporting
  • Computer experience within a billing environment
  • Ability to work within a high volume environment
  • Self-starter with the ability to meet deadlines and produce accurate results

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.


Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people,

members of visible minority groups and women