Truck Dispatcher - Night Shift, 4 on 4 off

Operations Calgary, Alberta


Canada Cartage is seeking candidates for the position of Dispatcher. This role is responsible for supporting and monitoring all on road activities completed by highway drivers.

Location: 4700 102 Avenue SE, Calgary, AB

Schedule: 4 shifts on, 4 days off, 3:00 PM to 3:00 AM

Details of Position:

  • Assess and support all driver inquires, supplying drivers with all needed information and tools for their trip. IE Trip sheets, access codes for locations, trip numbers, tractors keys
  • Create ERR requests and ensure great communication with shop in regards to all repairs etc
  • Utilize Back Office and XRS to help track and monitor driver activity
  • Support and facilitate account coordinator requests completing all daily add-ons as required
  • Complete end of shift reports reporting any issues, breakdowns, rescues etc.
  • Supply CSR with information needed for customer reports.
  • Ensure Trip Sheets are complete and A1 live updates are complete, progressing trips as required
  • Manage all incoming/outgoing phone calls and emails as required
  • Sort all inbound driver paperwork to assist Admin Coordinator for payroll
  • CSR evening duties (respond in timely manner to all customer requests)
  • Monitor Driver Gate
  • Other Duties as Required 

Core Competencies and Qualifications:

  • Minimum of 1 year of Dispatching or related experience within the Transportation Industry
  • Good communication skills
  • Strong attention to detail
  • Proficient in the following Microsoft Office programs: Word, Excel and Outlook
  • Ability to type up to 45 words per minute
  • Familiarity with trucking and hours of service, an asset
  • Proven experience in handling multiple priorities
  • Must be willing to work a flexible schedule
  • Must be available to work overtime if the demand arises
  • Strong leadership skills

Why work for Canada Cartage?

  • Extended Health and Dental Benefits, RRSP and Company-Matching Pension Plans

  • Discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, home services, cars, etc.

  • Opportunities for advancement within the company
  • Work with a company named "Canada's Best Employer 2018" in Transportation & Logistics by Forbes

We would like to thank all those expressing an interest in this position; however only qualified candidates will be contacted.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups and women.