Dock Manager - LTL

Operations Mississauga, Ontario


Description

 

Now Hiring

LTL DOCK MANAGER

 

At Canada Cartage we work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Located at 6767 Davand Drive, Mississauga, we are currently in search of an LTL Dock Manager who is equally passionate about serving the community and achieving operational success alongside our dedicated and loyal employees.

Reporting to the Operations Manager, the Dock Manager is a hands on positions that will oversee the day to day operations of the Dock. Additionally, you will collaborate with supervisors, team leads, dispatch, drivers, and provide customer service to ensure the overall business operations are efficient, effective and meet overall

 

What to consider before applying

  • The Dock Manager has accountability for both day and afternoon shifts. Dayshift is normally 6:30am – 3:00pm. With flexibility to join the afternoon shift occasionally as required.

 

Essential Duties and Responsibilities:

  • Leads operations with a hands on presence to meet fullest capacity of the LTL Dock in order to meet the needs of customers
  • Provides positive customer service to all internal and external customers
  • Supervise, lead and coach employees in all areas of operations including safety, efficiency in runs, loading and unloading trucks, claim management, and dispatch
  • Provide a presence and hands on support on the Dock as required
  • Maintain staff levels that insure an acceptable level of productivity and performance
  • Manage profitability of the peddle and parcel runs by reviewing processes with key accounts
  • Monitor freight movement to ensure maximum load factors and service levels to minimize claims
  • Work with all employees to ensure smooth operations under all conditions
  • Administer reporting and record keeping on key KPI’s that include productivity, utilization and service levels
  • Minimize severity and frequency of accidents of contractors, drivers and dock personnel through risk identification process
  • Plan work schedules, ensuring adequate staffing requirements
  • Develop and execute training plan for all Dock employees
  • Manage inventory of tools and supplies to reduce risk, loss and damage
  • Practices Safe work procedures and ensures team practices safe work
  • Assists as needed in all areas that affect the operations goals and objectives; thereby, the company goals and objectives

 

Core Competencies and Qualifications:

  • Minimum of 5 years of management experience in a LTL/general freight facility.
  • 5 years of experience managing a team or previous leadership experience is required
  • Must have hands on experience operating a cross dock for LTL function
  • Thorough knowledge of LTL industry, DOT Rules and Regulations, TDG, Hazardous Materials Regulations, Tariff Rules, hours of service and carrier safety laws
  • Strong organizational skills, time management, problem solving and prioritization abilities
  • Ability to prioritize tasks, work under pressure and manage critical and unplanned requirements.
  • Strong interpersonal skills to foster and build working relationships with a diverse workforce, in addition to vendors, contractors, and suppliers.
  • Competent ability and capacity to get the job done through a hand on approach.
  • Experience using all Microsoft Office programs, Excel
  • Experience using logistics software is expected (AS400 is an asset)
  • Working knowledge of WHMIS and the Health & Safety Act.
  • Process driven
  • Start-up experience
  • Experienced working in a fast paced, dynamic environment
  • Experience with yard organization
  • Working closely with multiple carriers

 

Why work for Canada Cartage?

Our Team

We are a family-oriented company with competitive benefits, including extended health and dental, RRSP and Company-Matching pension plans; discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few of the perks; a cohesive team and a positive, hard-working atmosphere. We have fun events throughout the year, like truck rodeos, summer barbeques and driver-appreciation week that regularly bring us together. It’s important to give back to the communities in which we operate, so we volunteer with and donate to local charities.

We also have Company wide recognition initiatives designed to recognize drivers and staff when they demonstrate outstanding customer service, teamwork and our core values.

Why do we have one of the lowest driver turn-over rates in Canada?  A team environment, short-haul regular routes and great benefits. Come work with us: https://www.youtube.com/watch?v=rpMA1riOzPI 

 

Recognized leader in the industry:

Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list. https://www.forbes.com/companies/canada-cartage/?list=canada-best-employers&sh=7841454553d8

The Canada’s Best Employers 2022 title, along with our 6th year of being recognized by Trucking HR as one of Canada’s “Top Fleet Employers” serves to reinforce Canada Cartage’s reputation as an employer of high quality.

We’re growing! We have also been ranked in the top 10 of Today’s Trucking top 100 ranking of Canada’s largest for-hire truck fleets for 2022. https://hubs.la/Q017bTLd0

Celebrating 100 years: https://www.youtube.com/watch?v=b3S-CtHQhVY 

 

Our Values

Integrity: We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I being transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in.

Humanity: We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.

Accountability: Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who wil deal with issues ad have the willingness to resolve things.  We will be relied on and held accountable for our results and our long term commitments.

Collaboration: We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation.

Dedication: Our organization is employee and customer-driven. We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a "can-do" attitude to get the job done.

Leadership: Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you. https://jobs.jobvite.com/canadacartage

 

Come work with an industry leader!

 

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women. 

 


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