Project Manager - Logistics

Operations Mississauga, Ontario



Job Title:

Project Manager – Logistics

Job Purpose:

The Project Implementation Manager is responsible for the project management of multiple on-going Client implementation. This includes client interaction and communication, timeline and critical task management, coordination across multiple groups both technical and non-technical, and a focus on resolving project related issues.

Essential Duties and Responsibilities include, but are not limited to:


Time split: 25%



  • Provides quality internal and external customer service surrounding the Company values.
  • Manage a series of projects based on transportation and warehousing or other Product designated from customer introduction to completion and internal hand-off
  • Responsible for timely project completion, issue identification / resolution, and customer delivery


Time split: 25%



  • Ensures clients clearly understand status of project throughout all phases; including completed tasks, pending deliverables, and outstanding items
  • Coordinates internal and external resources to ensure client and company objectives are me


Time split: 25%


  • Performs daily project tracking including resource management, inventory allocation/tracking, billing and workflow supervision of multiple projects
  • Collects and records installation documentation including customer set-up documents and configuration related information
  • Reviews deliverables prepared by team before forwarding to the clients
  • Effectively enforces project standards and communicates expectations thereof Facilitates internal team and customer meetings effectively
  • Holds regular status meetings with project team in preparation for weekly summary reporting to the client
  • Summarize progress of project and prepares weekly status reports


Time split: 25%


  • Suggests improvement to internal processes along with possible solutions to be more efficient
  • Complies with and helps to enforce standard policies and procedures
  • Effectively interfaces with Business Operations organization for billing and contractual tasks
  • Other duties as assigned.

Technical skills / Competencies:

  • The Implementation Project Manager must have exceptional organizational skills
  • Strong familiarity with project management tools and methodologies
  • Strong analytical and decision-making skills
  • Directing resources and staying aware of all aspects of the project
  • Communication skills need to be at the highest level
  • Convey project status in lay terms, in addition to communicating goals and tasks with project team
  • Troubleshooting skill
  • Detecting potential issues and implementing solutions when issues threaten to delay the timeline
  • Identify impact to budget or business operations.

Qualifications, Knowledge, Expertise and Experience:

          Essential :

       Bachelor’s degree in business or related field

       3 years project management

       Must possess excellent MS Office skills especially Project and Excel

       Must display great attention to detail

       Comfortable making presentations and facilitating meetings

       Must be comfortable working in a fast-paced dynamic environment

       Understanding of Warehousing and transportation process and methodology



PMP certification is a plus

Minimum of 3 years direct externally facing customer implementation experience