Dispatcher Evening Shift

Operations Oshawa, Ontario


Position: Dispatcher – Evening Shift

Status: Full Time

Location: Oshawa, ON

Schedule: 3pm to 11 pm Monday to Friday


This position is responsible for managing day-to-day operations of driver dispatch, scheduling, routing and to ensure that all activities are accurately recorded in the company’s transportation management system.



  • Ensuring that all work is accurately entered and managed in the A1T system in a timely manner, from; order entry, to planning, to activating, progressing and closing trips
  • Plan and schedule drivers efficiently, resulting in the reduction/elimination of non-revenue hours, empty miles and an increase in driver productivity
  • Manage and direct all incoming inquiries through the dispatch telephone lines to ensure a clear, efficient flow of information to the appropriate people
  • Be the front line contact for drivers regarding scheduling and work availability
  • Coordinate with maintenance and Operations to ensure that the required equipment is available
  • Assign equipment to upcoming runs to ensure all of our customer’s needs will be met
  • Communicate with drivers to ensure that appointment delivery times are met
  • Monitor special driver requirements for each site to ensure they are being adhered to
  • Report all driver absences and tardiness to the Manager
  • Ensure proper placement of trailer pool to support customers’ daily requirements while maintaining costs
  • Complete customer reporting and tracking spreadsheets as required
  • Assist in the dispatching of drivers as required
  • To perform other duties as assigned by the reporting manager


Core Competencies and Qualifications:

  • Excellent verbal and written communication skills
  • Ability to handle multiple projects and tasks
  • 2-3 years of prior dispatch experience is required
  • 1-2 years of planning and scheduling experience is required
  • Previous experience and/or a familiarity with trucking is required
  • Must be able to work in a fast paced environment and possess excellent problem solving skills
  • Proficient in Windows Outlook, Microsoft excel, and a transportation management system
  • Must be willing to work a flexible schedule and overtime if the demand arises
  • Experience in a 24 x 7 operation, preferably in the transportation industry
  • Trained in Hours of Service an asset
  • Familiarity with A1T an asset


Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups and women