Career Opportunity

OPERATIONS COORDINATOR

Why you’ll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery.  With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary

Reporting to the Operations Manager, the Operations Coordinator is primarily responsible for providing operational leadership to customers, dispatch, and drivers in the Saskatoon terminal, reporting into the Operations Manager.  This position will assist with contract start-up, maintaining effective customer and driver relations. You will also support the ongoing development and implementation of the Company's business plan, while maintaining cost efficient operations.

Location: 3030 Cleveland Avenue, Saskatoon

Schedule: 8:00am – 5:00pm

What you will do

• Timely and effective answer to equipment and driver concerns, hands on management of dock/driver and warehouse operations.
• Manage company drivers within a mix of agreements and policies including CBA, corporate policy and owner operators while enforcing safety and progressive discipline to maintain high customer service standard and good standing of the company CVOR.
• Manage daily/ monthly/ annual reports, participate in reviews and meetings.
• Work with other Operations departments to reassign and utilize specialized manpower to ensure driver retention.
• Assist and backup dispatchers if required
• Book in equipment to shops as required
• Assist Payroll and Billing team in obtaining necessary documents, information and system accuracy to complete payroll and billing within weekly timelines.
• Investigate incidents/accidents and personal injuries.
• Oversee and actively participate in management of WCB  claims
• Ensure staff morale and management / staff communication is maintained through regular communication/correspondence
• Act as liaison between supervisors, staff and customers
• Keep updated on all regulatory changes
• Oversee and promotes safety activities to include ensuring compliance with company's safety policy, employee training and reporting

What You’ll Bring

•             Post-secondary education and a combination of experience

•             Minimum of 2+ years of supervisory experience, preferably in the transportation industry

•             High level of customer service and ability to build and maintain relationships within the customer hierarchy as well as CCS support sites

•             Excellent leadership and analytical skills

•             MS Office proficiency necessary, knowledge of a dispatch software system

•             Demonstrated strong and effective communication skills both written and oral 

•             Ability to multi-task, work independently and employ effective time management skills

 Why people love working for Canada Cartage

• We offer hybrid and flexible working opportunities.
• Extended health and dental, retirement plans
• Paid personal days and sick days
• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer!

Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list.

https://www.forbes.com/companies/canada-cartage/?list=canada-best-employers&sh=7841454553d8

The Canada’s Best Employers 2022 title, along with our 6th year of being recognized by Trucking HR as one of Canada’s “Top Fleet Employers” serves to reinforce Canada Cartage’s reputation as an employer of high quality.

We’re growing! We have also been ranked in the top 10 of Today’s Trucking top 100 ranking of Canada’s largest for-hire truck fleets for 2022. https://hubs.la/Q017bTLd0

Celebrating 100 years: https://www.youtube.com/watch?v=b3S-CtHQhVY 

Why do we have one of the lowest driver turn-over rates in Canada?  A team environment, short-haul regular routes and great benefits. Come work with us:

https://www.youtube.com/watch?v=rpMA1riOzPI 

Our Values

Integrity: We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I being transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in.

Humanity: We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.

Accountability: Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who wil deal with issues ad have the willingness to resolve things.  We will be relied on and held accountable for our results and our long term commitments.

Collaboration: We understand that results are the product of a team effort. As part of our process, we ensure collaboration with all our staff at all levels in all roles across departmental lines. With our customers, we use a collaborative style approach, sharing ownership to ensure a successful operation.

Dedication: Our organization is employee and customer-driven. We encourage an environment of conscientious effort and earnestness, hiring problem solvers who are responsive and have a "can-do" attitude to get the job done.

Leadership: Personal leadership to us means being competent, taking ownership, demonstrating initiative, and having a voice. Corporate leadership to us means being leaders in the market, continuous improvement and innovation, and empowering those around you.

https://jobs.jobvite.com/canadacartage

Come work with an industry leader!

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.