General Manager- Hotel
Description
We are happy to say that we are looking for an experienced General Manager to join our team at Amenida Residences at Calgary, AB
Job Title: General Manager
Location: Calgary, Alberta
Start Date: ASAP
Compensation:
- Salary: $75,000 - $80,000
- Comprehensive full benefits
- Annual bonus
- Opportunity to work with business experts
- Opportunity for advancement and growth
Position Overview:
We are actively seeking an enthusiastic, driven and seasoned General Manager - Hotel Operations to join our Alberta team. Reporting to Regional Manager of Hotel Operations, the General Manager is responsible for overall leadership and management of Amenida Residences Hotel to provide exceptional quality customer service to all guests.
What will you do?
The General Manager’s duties will include, but are not limited to, the following:
The General Manager’s duties will include, but are not limited to, the following:
- Achieve revenue and profitability target and KPIs.
- Resident/Guest Relations: Ensure that services provided meet or exceed customer expectations.
- Improve service quality, operational efficiency, guest satisfaction, compliance standards, and financial performance.
- Team Leadership – recruiting, coaching, mentoring and managing the facility staff
- Budgeting and Financial – develop site budgets and monitor revenue and expenses, analyze and develop reports to deliver to senior management
- Marketing – lead marketing campaigns to achieve sale and revenue targets.
- Legal Compliance – ensure H&S standards are followed, work with various governing bodies as applicable to ensure contractual compliance
- Operational – ensure the hotel runs efficiently and effectively.
- Assist in creating and achieving realistic and attainable operational goals and profitability objectives.
- Coordinate capital improvement projects to maintain or upgrade quality standards, protect property image, and to protect the asset from neglect, damage, or deterioration.
- Achieve proper maintenance of the property through planned preventive maintenance programs for rooms & equipment.
- Other duties as assigned by management.
Why you?
To be successful in the General Manager position, an individual must have and demonstrated the following:
To be successful in the General Manager position, an individual must have and demonstrated the following:
Education and Experience:
- A degree or diploma in Business Administration, Hospitality or Sales or a related field of study
- Seven (7) years' experience working in a Hotel, Sales or in the Hospitality industry.
- At least two (2) years' experience as a supervisor or Manager in a relevant industry.
Skills and Abilities:
- Ability to communicate effectively in English, both orally and written.
- Thorough knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Excellent organizational skills to plan, organize and direct the operations of the facility
- Ability to multi-task
- Be an engaging leader who is highly inclusive, inspiring, and able to relate to all employees
- Innovative, creative thinker
- Knowledge of financial management techniques and practices
- Customer-service oriented
- Demonstrates empathy and understanding of the needs of customers
- Ability to build and maintain effective interpersonal and team relationships
- Ability to provide leadership, direction, support and motivation
- Conflict resolution skills
- Ability to work independently with limited direction
- Ability to work under pressure and maintain a calm focus during hectic periods.
Other Requirements:
- Criminal record check and vulnerable persons search
- Medical clearance
- On-call availability
- Must be willing to work the hours necessary to ensure the effective operation of the facility, which may include nights and weekends
- Must be prepared to respond to emergency situations
Why Choose Us?
At Primacorp Ventures, we're all about creating opportunities and making a meaningful impact. Founded in 1995, we're the largest accredited independent post-secondary education group in Canada. But that's just the beginning!
What Sets Us Apart?
- Diverse Ventures: We've expanded into online education, real estate, private seniors' homes, and corporate branding.
- Collaborative Culture: Humility, transparency, and open communication are the cornerstones of our collaborative workplace.
- Empowered Teams: We believe in empowerment, learning from mistakes, and fostering critical thinking.
- Innovation & Impact: Our dedication to innovation and social impact drives our continuous growth.
- Thriving Business, Greater You: Our growing and expanding business opens up numerous avenues and opportunities for promotion. With broadening horizons, you can pursue various career paths aligned with your aspirations, allowing for limitless growth.
Ready to be part of our dynamic journey? Explore career opportunities at Campus Support Careers