Onsite Technical Support Tier I
Description
Onsite Technical Support Tier I
“Primacorp: Empowering Futures with Innovation and Excellence - Discover Your Potential with us!”
“Primacorp: Empowering Futures with Innovation and Excellence - Discover Your Potential with us!”
Why We Shine?
At Primacorp Ventures, we are all about creating opportunities and making a meaningful impact. Founded in 1995, we're the largest accredited independent post-secondary education group in Canada. Yet, for us, this is just the opening act of our transformative journey.
Here are our unique strengths:
Empowerment and Growth: We foster professional advancement through tailored training, hire based on attitude, and commitment to a culture of inclusivity and collaboration.
At Primacorp Ventures, we are all about creating opportunities and making a meaningful impact. Founded in 1995, we're the largest accredited independent post-secondary education group in Canada. Yet, for us, this is just the opening act of our transformative journey.
Here are our unique strengths:
Empowerment and Growth: We foster professional advancement through tailored training, hire based on attitude, and commitment to a culture of inclusivity and collaboration.
Community Engagement and Work-life Balance: Prioritizing social responsibility, we actively give back through our Foundation, while ensuring a balanced work-life harmony for personal and professional flourishing.
Curious to see why employees love Primacorp Ventures? Know us more at: Primacorp Ventures Inc.
Curious to see why employees love Primacorp Ventures? Know us more at: Primacorp Ventures Inc.
Your Role in a Snapshot:
Elevate Tech Excellence: Join Our IT Wizards!
Take a moment to ask yourself this: Do you love technology, innovation, and solution design? Are you looking for an opportunity to support a digital team that will shape and implement complex solutions for your clients? Yes? Good. This could be a great opportunity for you. And us! Be ready to embark on a thrilling adventure at the forefront of the IT industry
Location: Burnaby, BC (with travel to other campuses if needed)
Compensation: $40,000-$45,000 plus Comprehensive Benefits
Job Type: Full Time, Permanent
Hours: 9 AM to 5 PM
Expected Start Date: ASAP
Take a moment to ask yourself this: Do you love technology, innovation, and solution design? Are you looking for an opportunity to support a digital team that will shape and implement complex solutions for your clients? Yes? Good. This could be a great opportunity for you. And us! Be ready to embark on a thrilling adventure at the forefront of the IT industry
Location: Burnaby, BC (with travel to other campuses if needed)
Compensation: $40,000-$45,000 plus Comprehensive Benefits
Job Type: Full Time, Permanent
Hours: 9 AM to 5 PM
Expected Start Date: ASAP
Your Day to Day:
Specifically, the Onsite Technical Support Tier I person is responsible for:
Specifically, the Onsite Technical Support Tier I person is responsible for:
- Configuring, maintaining and troubleshooting the campus IT infrastructure including, but not limited to, servers, internet, computers and peripherals, printers and software
- Providing high level technical support for both institution hardware and software to ensure campus runs smoothly
- Supporting the day-to-day operation of the Campus Support head office
- Delivering instruction that meets module and program objectives as set out in the curriculum
What You Bring to the Table:
- Post-secondary education and a minimum of one-year experience in IT/network administration or a related field.
- Strong networking knowledge, troubleshooting aptitude, and familiarity with Windows, PC, and Mac operating systems, hardware, and software applications.
- Strong interpersonal, communication, and customer service skills, with the ability to convey information simply and efficiently. Ability to work independently and as part of a team.
- Demonstrates and encourages high standards of behavior, professionalism, and commitment to quality service.
- Excellent time management, organizational skills, and ability to multi-task in a dynamic, team-oriented environment.
Bonus Points For:
- Certified Network Engineer (CNE) or Microsoft Certified Systems Engineer (MCSE) designation is an asset; equivalent combinations of education and experience considered.
- Certification such as CompTIA A+, Network+, or similar is an asset.
- Experience with remote support tools and techniques.
- Ability to learn and adapt quickly to new technologies and procedures.
Don’t hold back!—apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team