Program Director, New Ventures (LMFT, LCSW, LPCC)

Management Daly City, California


Position Title:                    Program Director
Program/Dept:                 New Ventures / Case Management
Reports to:                         Director of Case Management
Classification:                   Regular, Full-Time, Exempt
Compensation:                 DOE + Full Benefits Package

Agency Description:        Founded in San Mateo, California, in 1964, Caminar’s thriving programs and services serve more than 14,000 individuals annually across San Mateo, Santa Clara, San Francisco, Solano, and Butte Counties. Our nonprofit organization’s portfolio of behavioral health and supportive services empowers and supports individuals and families to move toward resilience, wellness, and independence. And, we are expanding our capacity to address the increasingly complex needs of individuals and families.   

Position Description:   Under general supervision of the Director of Case Management, the Program Director (PD) provides leadership of the program, supervising Case Managers and other staff providing support and assistance as necessary to psychiatrically disabled adults living in or in transition to the community. The PD will also oversee service provision to 16 clients housed in two apartment complexes (Tahanan I & II) in Daly City dedicated to semi-independent living for individuals with psychiatric disabilities.

Supervisory Responsibilities:  Direct reports include 4 FT Case Managers, 1 PT Assistant Case Manager.

Essential Duties & Responsibilities:                       

  • Under general direction of the Director of Case Management (DCM), provides leadership to staff and managing the day-to-day operations of the program, ensuring that clients receive the highest quality of care and that staff are properly trained and oriented to their jobs.
  • Recruitment, selection, hiring, orientation, training and performance management of assigned staff; ensures all assigned staff receive one-to-one supervision at least monthly and written evaluations on an annual basis.
  • Ensure Case Managers maintain at least a 65% billable service time to total work time percentage productivity level.
  • Document in a timely manner treatment planning and interventions according to agency, county, and Medi-Cal billing and quality assurance requirements.
  • Drive own or agency vehicle to treatment destinations, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
  • Oversee the development of client treatment plans and other charting documentation, including initial assessments, admission and discharge summaries, and progress notes.
  • Ensure that medical record documentation meets the requirements of all applicable standards and regulations and are properly maintained, stored, and kept confidential. Schedule and perform regular chart audits.
  • Ensure program staff are properly scheduled to work so that all days are covered and client needs are met. Provide primary coverage for client caseloads when scheduling/staffing levels necessitates.
  • Maintain and safeguard client monthly allowance accounts, petty cash funds/ program funds. Provide accurate monthly accounting of these funds and ensuring that they balance properly and that all receipts are submitted to the corporate office in a timely manner.
  • Serve as Safety Administrator ensuring a safe, healthy and clean working environment at all times consistent with applicable laws, industry standards and the agency’s own Health & Safety Program.
  • Review, reconcile, authorize and submit accurate and complete time records as required.
  • Train, model and assist Case Managers in teaching activities of daily living, such as meal planning and preparation, personal hygiene, and budgeting; Support and assist maintenance of client personal health, including attainment of and follow through with medical, psychiatric, and dental care.
  • Ensure Case Managers support the development and attainment of client rehabilitation goals, including securing of housing and employment, development of a support system, increasing socialization skills, participating in recreational activities, etc.
  • Evaluate need and eligibility and provide direction to Case Managers around client entitlement benefits and obtaining them.
  • Ensure cleanliness and maintenance of client living environments, providing direction and guidance as necessary in order to meet stated standards; Train, model and assist Case Managers in teaching activities of daily living, such as meal planning and preparation, personal hygiene, and budgeting; Support and assist maintenance of client personal health, including attainment of and follow-through with medical, psychiatric, and dental care.
  • Provide leadership in developing annual training plans for clients, ensuring follow-through with attendance and participation.
  • Provide leadership and direction in resolution of conflicts between and among client roommates and housemates.
  • Coordinate facilitation of psycho-educational and psychosocial rehabilitation groups.
  • Attend and participate in training events as assigned.
  • Ensure that the program vehicles are properly maintained and serviced and that staff is properly trained and oriented to its use.
  • Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served.
  • Perform all job functions in cooperation with the DCM, and an interdisciplinary team including other service providers involved in the treatment effort, including sharing information regarding all important interventions.
  • Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
  • Actively nurture and advance the cooperative, harmonious and teamwork oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures.
  • Perform other related duties, responsibilities and special projects as assigned.

Qualifications, Skills & Abilities:

  • Must be passionate about Caminar's mission.
  • Master’s Degree and registered with CA BBS as AMFT/ASW/APCC  required or licensed LCSW/LMFT/LPCC strongly preferred.
  • Minimum two years of demonstrated work experience providing services to SMI/DD preferred. Demonstrated experience in a program serving homeless individuals and individuals with co-occurring disorders strongly preferred.
  • Minimum one year demonstrated experience providing program management, staff supervision, and leading multidisciplinary teams in a mental health related field is strongly preferred.
  • Demonstrated knowledge of CARF accreditation process.
  • Knowledge and demonstrated ability to implement the following evidence-based models: Psychosocial Rehabilitation, ACT Model, Full Service Partnership, Harm Reduction, Housing First, and Motivational Interviewing preferred.                                     
  • Demonstrated experience effectively managing line-item operating budget strongly preferred.

Special Requirements:

  • Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
  • This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements. 
  • Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
  • A personal cell phone with reliable service and, if applicable, a data plan to use for business purposes.
  • May be required to obtain and maintain First Aid and CPR certification.

Caminar is a leader in providing innovative client-oriented behavioral health services and is proud to be an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for our team.  Please visit our web site at