Executive Director

Clinical/Client Services San Mateo, California


Description

Position Title:                    Executive Director – San Mateo Region
Program/Dept:                 San Mateo County Programs & Services
Reports to:                         Chief Executive Officer
Classification:                   Regular, Full-Time, Exempt
Salary Range:                    DOEE + Full Benefits Package                                                     

 

Agency Description:       Founded in San Mateo, California, in 1964, Caminar’s thriving programs and services serve more than 14,000 individuals annually across San Mateo, Santa Clara, San Francisco, Solano, and Butte Counties. Our nonprofit organization’s portfolio of behavioral health and supportive services empowers and supports individuals and families to move toward resilience, wellness, and independence. And, we are expanding our capacity to address the increasingly complex needs of individuals and families.

 

Position Description:     The Regional Executive Director (RED) reports directly to the CEO and serves as a member of the agency’s Executive Management Team.  The RED is accountable for providing leadership to the regional staff and for ensuring that regional programs: fulfill the mission of the agency; provide excellent quality of care consistent with the principles of social rehabilitation; and complies with all applicable funder and contractual obligations and requirements.  The RED is required to provide timely information to the CEO on regional activities and changes in the mental health system, including funding opportunities and concerns.  The RED is charged with mobilizing regional resources through direct action and appropriate delegation to staff, while serving as the primary liaison to the County mental health system and the community at large.  The RED must perform all duties in a professional manner. 

 

Supervisory Responsibilities:  Direct reports include Director of Case Management, Medical Director, Director of Residential Programs, Director of Education and Training, and the Executive Assistant.  

 

Essential Duties & Responsibilities:

  • Assure the ongoing excellence of the quality of care in all regional programs and that they are provided in accordance with the principles of social rehabilitation, in full compliance with all funder and contractual requirements, and consistent with the organization’s values, philosophy, policies and procedures.
  • Ensure compliance with all applicable laws, regulations, policies and procedures of the state departments of mental health (DMH), social services (DSS/CCL), and rehabilitation (DOR), the County of San Mateo mental health department, and Caminar.
  • In conjunction with the CEO, serves as primary liaison to the County of San Mateo, BHRS; Negotiate the annual agency contract with the County, making every effort to assure adequate ongoing funding of services for clients and an adequate salary structure for regional staff;  Develop and successfully manage an annual budget for regional operations.
  • Recruit, hire, supervise, and manage the performance of the positions that report directly to the RED; Ensure the recruitment, selection, hiring, supervision, evaluation, training and termination of all regional positions is in line with the organization’s values, philosophy, policies and procedures.
  • Ensure that all regional staff members receive training appropriate to their positions, and as required, so that the quality of services provided remains excellent.
  • Ensure that all regional services are relevant and sensitive with regard to the diversity of the clients we serve; ensure the provision of cultural competence training regularly to all staff and through a concerted effort to recruit and retain a multi-culturally diverse staff throughout the region.
  • Develop and maintain productive relationships with funding source representatives, attending liaison meetings as necessary.
  • Ensure that funding agencies receive accurate and timely client data and billing information which is fully compliant with funder requirements.
  • Meet regularly with regional leadership staff to provide consultation and direction in order to assure clinical and administrative excellence and consistency throughout the region and across the agency.
  • Represent and promote the agency in the local service community, the community at large, and in statewide venues, ensuring a positive and caring public image, as well as appropriate visibility, and to reduce the stigma of mental illness.
  • Model respectful, caring, tolerant, ethical, and empowering relationships with all individuals served and employed.
  • Develop and implement policies and procedures that affect the operation and direction of regional services, seeking CEO and EMT approval when appropriate.
  • Support CEO in planning for development of new services. This may include support of efforts in writing funding proposals and making presentations to funding agencies as necessary. Supervise the creation and implementation of new services.
  • Approve expenditures and monitor the monthly financial statements of all regional programs to assure that revenues are received in a timely manner and that expenses stay within budget.
  • Monitor ‘operating account’ of assigned services and programs to ensure that only appropriate expenditures are made and that the accounts are reconciled on a monthly basis.
  • Ensure all regional programs and services comply with the agency’s Health and Safety program. Serve as a member of the agency’s Health & Safety Committee.  Ensure that the agency’s vehicles and real property in the region are properly maintained and that facilities and offices are attractive, clean, safe, and comfortable, and also that residential treatment programs blend in with the surrounding neighborhoods.
  • Ensure that all appropriate regional information is submitted to the corporate office accurately and in a timely manner.
  • Work closely with the agency human resources department on personnel issues affecting regional staff.
  • Attend BOD meetings and inform members of regional activities and changes in the local mental health system, including funding opportunities and concerns.
  • Periodically review, evaluate and modify programs to ensure that they meet the needs of funding organizations and the community at large.
  • Complete and submit accurate time sheets and absence reports to program management in a timely manner.
  • Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
  • Drive own or agency vehicle to treatment facilities and liaison destinations, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
  • Actively nurture and advance the cooperative, harmonious and teamwork oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures.
  • Perform other related duties, responsibilities and special projects as assigned.

 

Requirements, Qualifications, Skills & Abilities:

  • Must be passionate about Caminar's mission.
  • Master’s Degree, or higher, and clinical license in a mental health-related field required (active California licensure from the Board of Behavioral Science as a LMFT, LCSW, LPCC or PhD). 
  • Minimum five years demonstrated experience providing program management, staff supervision, and leading multidisciplinary teams in a mental health related field is strongly preferred; Minimum two years of demonstrated work experience with SMI/DD population is strongly preferred.
  • Extensive knowledge of social rehabilitation and person-centered treatment, sensitivity to the needs and circumstances of people with severe and persistent mental illness is required.
  • Demonstrated knowledge of CARF standards and accreditation process.      
  • Knowledge and demonstrated ability to implement the following evidence-based models: Psychosocial Rehabilitation, ACT Model, Full Service Partnership, Harm Reduction, Housing First, and Motivational Interviewing is preferred.
  • Demonstrated knowledge of CCL and other state/county regulations for residential care facilities strongly preferred.
  • Experience with and knowledge of MediCal documentation and billing requirements.                                                      
  • Prior experience developing and managing operating budgets for multiple programs is strongly preferred.
  • Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred. Experience managing web based time and attendance and staff training and development system strongly preferred.
  • Ability to maintain a high level of confidentiality, a professional demeanor and to represent the organization in a positive manner at all times.
  • Must demonstrate acceptable level of maturity, good judgment, and emotional stability.
  • Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  • Customer Service—manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service.
  • Oral and written communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. Completes formal written communications skillfully and professionally.
  • Quality management—looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
  • Planning/organizing—prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
  • Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Dependability—is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and security—actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
  • Must be a dynamic self-starter with demonstrated ability to work independently on special projects.

 

Physical, Environmental and Mental Requirements:

  • Physical: Occasionally required to push/pull objects up to 50 lbs, and to lift/carry objects up to 25 lbs. frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, sit for extended periods.
  • Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
  • Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
  • Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises.
  • Equipment: Frequently required to use a computer, phone, and fax machine.

 

Special Requirements:

  • Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
  • This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements. 
  • Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
  • A personal cell phone with reliable service and, if applicable, a data plan to use for business purposes.
  • May be required to obtain and maintain First Aid and CPR certification.

 

 

Caminar is a leader in providing innovative client-oriented mental health services.  We are an equal opportunity employer.  Please visit our web site at www.caminar.org