Outreach Worker, Peer Respite (Part-Time)

Clinical/Client Services San Jose, California


Description

Job Title:             Outreach Worker
Department:      Peer Respite Program
Reports To:         Peer Respite Manager
Classification:    Regular, Part-Time (20 hrs/week), Non-Exempt
Salary Range:    DOE

About Us:            Since 1948, Family & Children Services of Silicon Valley (FCS) has been promoting the resilience, safety, and wellness of individuals, families, and communities throughout Santa Clara County. FCS brings its counseling, prevention, and support services to dozens of community locations, including schools, community centers, jails, and health clinics. FCS counsels children and teens coping with the effects of trauma, provides a way forward for adults in recovery from addiction, and empowers families to heal from violence and abuse. FCS merged with and became a division of Caminar in January 2017.

Position Summary:          The position of Outreach Worker is under the supervision of the Peer Respite Manager.  This position must be available to provide community outreach, networking, and connection to community resources. This position supports the success of peer respite program, and safety of guests residing at the respite house. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Engage with Peer staff and house guests in a supportive and positive manner.
    • Manages difficult or emotional guest situations; Responds promptly to guest needs; Solicits guest feedback to improve service; Responds to requests for service; Meets commitments.
    • Operate an agency vehicle safely with or guests
    • Collaborate and consult with the Peer Supervisor and staff regarding program needs and resources requested.
  • Seek out resources in the community to connect guests and their families, in order to promote healthy and positive transition for guests back into the community.
    • Network and seek connections in the community to promote the success of the peer respite program.
    • Attend community functions and events to promote the peer respite program.
    • Compose E-blasts, flyers, and promotional tools for use our in the community in conjunction with collaboration with agency management.
  • Attending assigned agency meetings
  • Performs related work as assigned.

Qualifications, Skills, and Abilities:

  • High school diploma or GED required.
  • Experience Note: The knowledge and abilities are typically acquired through lived experience as a consumer (or family member/caregiver) of the services provided by a mental health services program AND six (6) months of experience providing direct mental health peer support or peer  recovery services to individuals or working with family members/caregivers of individuals with mental health issues.
  • Customer Service – Manages difficult or emotional guest/staff situations; Responds promptly to guest needs; Solicits guest feedback to improve service; Responds to requests for service; Meets commitments.
  • Interpersonal skills – focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
  • Language Skills – Ability to read, analyze, and interpret general agency safety procedures, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and clinical documents.  Ability to effectively present information and respond to questions from guests, guests’ families, and other professionals. 
  • Computer Skills – To perform this job successfully, an individual should have knowledge of Internet software and standard office software as well as the ability to develop competency in specialized behavioral health software as needed.
  • Must be passionate about Caminar’s mission.

Special Requirements:

  • Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
  • This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements.
  • Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
  • May be required to obtain and maintain First Aid and CPR certification.

Caminar is a leader in providing innovative client-oriented behavioral health services and is proud to be an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for our team.  Please visit our web site at www.caminar.org