“Volunteers are integral and valued partners in helping the Calgary Zoo reach its vision to be a leader in wildlife conservation.”

Guiding Principles

Diversity and Inclusion

The zoo will demonstrate its commitment to diversity and inclusion


Volunteers and staff will have an ongoing, reciprocal exchange of information and ideas


Volunteers will experience a safe, fun, friendly, supportive, and educational environment


Volunteers will find opportunity for personal growth and development


Volunteers will be supported, trained, and recognized for their innovation


Volunteers and staff will be recognized for their effective partnerships and support of each other

Becoming An Adult Volunteer

Step 1. Application

Complete our online application which gives us important information about who you are. Apply to be a volunteer today! You then need to attend a group interview which gives you an opportunity to ask questions and find out more about volunteering at the zoo.

Step 2. Training

Once your application is accepted, you will be provided with training to ensure you are set up for success as a Calgary Zoo Volunteer. Our training program includes online training, an in-person orientation, and a one on one familiarization with a Calgary Zoo staff member.

Step 3. Probation

The first 20 hours of your volunteer time with us is probation. This allows you to try out and shadow a number of different opportunities across the zoo while being supported by an experienced volunteer.

Apply to be an Adult Volunteer
Are you Under 18? Click here!

Become a Zoo Insider Get Started

Junior Zoo Guides

The Junior Zoo Guide Program, In Proud Partnership With RBC Foundation.

Junior Zoo Guides are youth ages 14-17 who make a one year commitment to volunteer their time at the zoo. This is the only opportunity available for those under 18 to volunteer at the zoo.

Junior Zoo Guide volunteers donate their skills to our year-round operation in areas such as Visitor Engagement, Customer Experience, Summer Camps, and Special Events like ZOOLIGHTS and Easter Eggstravaganza.

Requirements of the Program:
  • Be between 14-17 years of age
  • Commit to volunteer 80 hours/year (60 hours in the summer and 20 hours for special events)
  • Attend an interview, orientation, and a training session
  • Wear a uniform at all times
  • Be dependable and enthusiastic
  • Be able to complete shifts independently
Responsibilities of Junior Zoo Guides:
  • Act as an ambassador for the zoo and provide a positive experience for visitors
  • Educate the public on animals and conservation
  • Greet visitors as they enter the zoo
  • Share maps, activities, knowledge, and energy with visitors
  • Support summer camp staff during daily activities
  • Assist staff with various conservation and community events throughout the year, including ZOOLIGHTS
Apply to be a Junior Zoo Guide