Crédit Agricole Corporate and Investment Bank (ISAP Singapore) Careers

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

-          Envisioning and preparing the Bank’s futures information systems

-          Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

-          Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Cash Management and Corporate Banking Services (CCS) Department

CCS is at the heart of many large and deep IT transformation programs of the bank. Our expertise on conducting such programs makes us a key actor of the transformation of strategic activities of the bank like Cash Management, Payments, Financing and Trade Finance. The information systems we produce, with budgets in excess of 100ME, have a profound and lasting impact on CACIB digital transformation and are key for the bank success and competitive advantage.

We are also supporting everyday our clients by building and maintaing the international Information System of CACIB.

Business focused and technology oriented at heart, our DNA has been built on our love for business and engineering challenges as well as the construction of full innovative, scalable and extendable Information Systems.

We ensure our success in such complex missions with a “human-first mindset”, focusing on nurturing our talents, developing our expertise, with agility, collaborative and continuous improvement mindset as our core values.

Propeller Trainee Programme

What you can expect when you join our programme:

• A 1 Year Program to accelerate you into a full fledge junior contributor
• A clear progression path with a structured feedback loop
• You will be provided with 12 weeks of training

-          2 weeks of Fundamental and 10 weeks of specialized on the job training

• Access to learn from some of the best in tech, by

-          Joining our IT communities

-          Attending our Business & Tech Talks

• Graduation Ceremony + Promotion in title.

Position

In a challenging and multicultural environment, we seek an application deployment and support specialist to join our Release Management (RMG) team of core banking IT domain.

Overview: The candidate will be responsible for Software Deployment in Integration and UAT environments and to provide technical support L1/L2 for the International core banking eco-system of the bank running worldwide.

The core banking eco-system includes 25+ applications covering accounting, financing trade, payments, client referential data, risk management, local regulatory reporting and Head Office reporing.

Work in close interaction with Project Stakeholders (Application Development team, Application Support team, Production team, Business entities) in order to deliver worldwide the various Strategic, Tactical and Regulatory projects multi year roadmap.

Core programming languages: .Net, Java, SQL, Go, Rust, JavaScript, TypeScript

Methodologies

• Agile and/or Iterative development lifecycles
• Continuous Integration / Continuous Delivery, DevOps

Tools

• RDBMS Oracle 12/19, PL/SQL and Control M, GitLab, Prometheus, Grafana, Elastic Search (KIBANA), noSQL, Docker, Kubernetes, Argo CD, Jenkins, Master Deploy, PostgreSQL, MongoDB, REDIS

Main responsibilities

• Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).
• Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).
• Engagement with development teams on a regular basis. Appropriate escalation of critical queries.
• Monitoring of batches to ensure that any incident is solved in a timely manner.
• Contribute to continuous improvement and improve DevOps tools.
• Maintain programmable code outlined in technical instructions and specifications for software applications.

-          Prepare and maintain installation instruction documents, technical procedures and release procedures.

• Act as point of contact for assigned relese activities and Coordinate with various contributors from End Users, Appliocation development and support to production services for smooth roll-out of the relelases worldwide. 

Requirements

• Strong analytical and problem solving skills in a challenging industry
• Team player, willing to learn and innovate in a highly collaborative environment
• Great organizational and communication skills in multi-cultural environment
• Adaptable to changing business needs, has a drive for customer focus and ability to work well with functional and technical teams.
• Hands on experience on Java, SQL, UNIX, Shell scripting, Jetty

 Nice to have

• Good knowledge of all phases of the system development and implementation life cycle (SDLC).

Education

• Fresher or Junior Level (less than 3 years of professional experience)
• Master or Bachelor’s degree in Computer Science