Social Media Community Coordinator (part-time)
Description
Bulletproof Overview:
Bulletproof is an omni-channel content driven consumer products company. Bulletproof’s Brand Purpose is focused on functional nutrition, here to prove that better is closer than you think. We re-imagine nutrition with science-backed and thoughtfully sourced ingredients to create quality additions to your daily wellness routine. Whether you’re supplementing your vitamin intake or fueling your workout, Bulletproof can help you discover what better feels like.
Bulletproof is a team of experienced professionals working to make high performance a daily reality for everyone on the planet. While our culture is casual and our workplace flexible, the team is passionate, customer driven, meaningfully connected, smart, and results focused.
Our customers know that our coffee, beverages, food, and supplements are the purest you can get anywhere, and you can expect to feel a difference in how you perform the first time you experience them. Environmentally conscious and ethically sourced products build a sustainable foundation for future generations to thrive. Bulletproof coffee has developed a cult following across the nation as a drink that provides sustained energy, while also programming your body to burn fat for energy. In addition to providing convenient access to products through eCommerce, Bulletproof has also launched products in various nation-wide retailers (e.g. Whole Foods Market, Sprouts, Kroger).
At Bulletproof 360, Inc. (“Bulletproof”), we welcome employees and candidates with different backgrounds and perspectives. We value and trust each other – including our differences – while remaining true to our mission of improving lives. We encourage a corporate culture of self-expression, asking employees to be authentic to themselves. Our team brings together their unique perspectives, experiences, and passions in the work they do because we believe diversity makes us stronger, together.
Bulletproof aims to create a workplace that celebrates the diversity of our employees at all levels of the workforce without regard to age, race, color, sex, national origin, religion, sexual orientation, veteran status, gender identity and/or expression, disability or any other laws. We strive to take steps in our recruiting practices by promoting diversity and fostering inclusion throughout our interview and hiring process, working toward the goal of a diverse and inclusive workforce.
Position Overview:
Bulletproof is looking for a Part Time Social Community Coordinator to be the first touch in customer experience through our social media channels. You’ll be responsible for managing all online community engagement. Product Q&A, responding to customer comments and DMs, and interacting with the Bulletproof audience and cultivating relationships with influencers, brand advocates, and potential consumers are all parts of this role. Reporting to the Social Media Manager and working closely with the Brand Marketing team, you’ll be a voice of the Bulletproof brand and help drive growth in our Social Media channels.
Key Responsibilities:
- Community Management: Monitor and actively engage with our social media community by responding to comments, messages, and inquiries in a timely and personable manner across the following channels, but not limited to Instagram, Facebook, TikTok, Linkedin.
- Influencer/Brand Advocate Management: Maintain existing & cultivate new relationships with influencers, brand advocates/loyal consumers as well as potential customers on social media to amplify the Bulletproof brand presence on social media. Manage and execute gift giving for our most loyal and engaged consumers.
- Analytics/Reporting: Capture analytics, providing internal team with community insights through monthly reporting.
- Trend Monitoring: Identify and track industry trends, key moments, and culturally relevant events and help to drive the team's strategic approach to these opportunities. Identify opportunities to increase follower engagement, reach new audiences, and cultivate relationships with influencers and brand advocates.
- Cross-Functional Collaboration: Work closely with cross-functional teams to ensure our social media efforts are aligned with overall organizational goals and campaigns. Collaborate with our content team to identify common consumer inquiries that we can hatch into valuable, helpful, or intriguing new content.
Qualifications:
- Bachelor’s in Business or marketing preferred
- Experience in customer service or within social media management preferred
- Basic understanding of nutrition and Bulletproof products – you’ll soon become an expert!
- Strong professional interest in social media and other digital communications
- Strong organizational skills with keen attention to detail
- Exceptional communication and interpersonal skills, especially written
- Proven ability to work independently and manage multiple projects
Professional traits that are not unique to this position, but necessary for Bulletproof employees:
- Exhibits excellent judgment
- Entrepreneurial problem solver with strong troubleshooting skills
- Vocally self-aware and curious
- Results oriented
- Hires great people. Develops great people
- Ability to effectively manage time, multi-task, and prioritize projects to meet established deadlines
- Ability to communicate clearly and concisely, both verbally and written
- Has relentlessly high standards
- Thinks strategically, but stays on top of tactical execution
- You love learning, and it’s one of the things you do to make yourself better every single day
Hourly base compensation: $25 - $28 per hour. The compensation range represents the anticipated low and high end of the range for this position. Compensation is one component of the total package for employees. Other benefits include performance bonus program, generous time-off, flexible schedules, comprehensive health insurance (several options to choose from), 401k program with company match, paid parental leave, company paid disability insurance, and bulletproof.com store discount & credit.
This is a part-time position – with benefits – that is open to remote candidates in any location throughout the U.S. Working hours for this position may vary. Maximum fun, maximum knowledge, and maximum performance are a part of the job description, and you’ll get to work with the team on a regular basis to upgrade your game, your mental performance, and your life. This is a great opportunity to grow with a company.
Think you’ve got what it takes?
Let’s talk!