Builders Mutual Careers

 At Builders Mutual, we believe in the power of a team to get the job done right. 

Our team, does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page—it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.

The Opportunity

The Middle Market Underwriting Manager will report to the AVP/Underwriting and is responsible for managing underwriting and rating operations in assigned states or territories to achieve corporate operating, financial, people and customer goals.

The success of our company is rooted in teamwork, the way we care about the people we work with and serve. This hybrid role will work in our Raleigh office a minimum of two days with the flexibility of working from home three days a week.

Your WORK as an Underwriting Manager will make a difference as you:

Meet or exceed new business production, retention, and profitability goals for the assigned territory

• Make and manage underwriting decisions within territory to accept, decline or modify risks
• Achieve profitability of assigned territory book: develop, recommend, and implement necessary action plans including changing eligibility, pricing, and forms
• Evaluate competitive position of products in the marketplace for pricing and coverage
• Partner with marketing to identify new opportunities for product enhancements
• Review complex referrals including composite rating, large deductibles, and manuscript forms
• Ensure compliance with all industry and state regulations for assigned territory
• Establish department vision and lead team to the desired state and performance level

Manage staff members and ensure staff are qualified, trained, and developed to meet business opportunities

• Through direct and indirect supervision: recruit, select, train, mentor, develop, and manage quality and performance of staff members such that goals are met or exceeded, and staff engagement and satisfaction are high
• Achieve exceptional customer service by meeting or exceeding established service standards

Serve as a functional expert as needed on information technology issues that affect the territory or department

• Create action plans to improve profitability.
• Develop influential agency relationships through agency visits, proactively connecting with critical key producers and principles to: 
  • Evaluating customer experience
  • Determine areas of improvements (products, rates, workflows, professional development)
• Identify, champion and drive initiatives, projects, service levels to proactively anticipate future needs of financial and performance goals, competitive challenges and/or staff development
• Ensure compliance with all industry and state regulations for assigned territory

Skills to get the JOB done RIGHT:

• Bachelor’s degree with 5-7 years of work experience in the insurance industry with solid knowledge of risk selection and pricing. Must have a record of having successfully achieved business goals, including managing staff members, preferably in a property and casualty insurance company. An equivalent combination of education and experience may be substituted.
• Insurance or course designations preferred (e.g., CIC, CPCU)
• Excellent verbal, written and presentation skills
• Proven ability to work across all levels of an organization and develop cross-functional alliances as needed
• Product expertise in the areas of commercial coverage and pricing
• Demonstrated ability to underwrite accounts over $100,000 in premium
• Excellent customer service skills
• Demonstrated negotiation, sales, and time management skills
• Ability to design and map workflow
• Excellent computer and technical skills

Travel Requirements: Up to 10%

WHY YOU’LL LOVE TO WORK HERE

Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including:

• Market-driven compensation and bonus plan
• 3 weeks of paid time off (and your birthday too!)
• 37.5-hour work week; end your Friday at 2:30 PM 
• Builders University for employees, dedicated to supporting the development and enhancing expertise
• Earn swag and extra time off through peer recognition Builders Bucks program

LIFE at Builders Mutual

• Collaboration| You are part of a team working together to reach a common goal.
• Empowerment| You will feel trusted, valued, and given the resources to be successful.
• Flexibility| You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
• Impact| You will positively influence our business, customers, and industry.
• Sense of pride | You will tell others how much you enjoy working at Builders Mutual.