Group Business Manager

Sales Indiana Newport, IN, USA





Job Success Profile    

Group Business Manager, Paper Technologies    


Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. Buckman prioritizes digital transformation of its businesses to help build the capabilities and tools in support of this.    

Position Summary

Group Business Manager will support and manage multiple sales professionals and customers in the area of  - Newport, IN, Henderson, KY, and Cedar Rapids, IA. The Group Business Manager will focus primarily on developing new business while maintaining existing customers in their region or strategic business unit to drive new sales. Utilize Buckman’s unique smart digital technologies and customer relationship management programs to grow business and customer relationships. Help to technically support team members as needed.  This position is critical to diversifying the customer base of the region while actively focused on MPC generation sales projects. Leading and coaching the personnel reporting to them is a very important task as we strive for knowledge sharing people who are able to make their whole team stronger.    

Main Success Metrics

  • Safety Leader
  • MPC generation at new customer accounts
  • Year-over-Year Revenue and MPC growth within accounts of assigned responsibility
  • New accounts/ programs gained in KPMs, tracked quarterly
  • Highly involved with sales funnel planning and tracking with RSM or Strategic Account Leader
  • Associate Development
  • Performance Management of Team

Competencies Needed for Success

  •                    Job Competencies – Results Leadership:  
  •           Focus on Results - Consistently achieving results, even under tough circumstances. 
  •      Plans and Aligns Planning and prioritizing work to meet commitments aligned with           organizational goals.  
  •           Ensures Accountability - Holding self and others accountable to meet commitments.  


  •                    Job Competencies – People Leadership: 
  • Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.  
  • Develops Talent - Developing people to meet both their career goals and the organization’s goals. 
  •             Collaborates - Building partnerships and working collaboratively with others to meet            shared objectives.  


  •            Engages & Inspires - Creating a climate where people are motivated to do their best                       to help the organization achieve its objectives.  
  •                    Job Competencies   Leadership: 
  •        Decision Quality - Making good and timely decisions that keep the organization                               moving forward.  
  •   Possibility Thinking - Creating new and better ways for the organization to be                successful.  
  •   Customer Focus - Building strong customer relationships and delivering customer-centric     solutions.  
  •  Technical Job Knowledge - Applying specialized, technical job knowledge that is needed                 to perform the job successfully.  
  •                    Job Competencies – Self: 
  • Manages Ambiguity- Operating effectively, even when things are not certain or the way    forward is not clear.  
  • Nimble Learning - Actively learning through experimentation when tackling new                 problems using both successes and failures as learning fodder.  

Minimum Requirements to Apply

  • Bachelor's degree (BA/BS) from four-year college or university
  • Pulp & Paper, Chemical Engineering, Chemistry, or Biology. Pulp & Paper Degree preferred.
  • 5 years + proven sales record and or years related experience and/or training
  • Successful selling record, preferably in chemical sales. Specific training in pulp and paper science is desirable.
  • Demonstrated understanding of business/finance and terminology desirable.

Preferred Qualifications

  • 10 years + proven sales record and or years related experience and/or training
  • Large account management experience – 3+ MM sales/year
  • Consignment inventory and billing experience
  • P&L management for a accounts within assigned responsibility
  • Solid understanding of smart digital solutions and can identify customer opportunities.
  • Demonstrated understanding of business/finance and terminology desirable.



Newport, IN, USA