Technical Assistant PT

Technical Support Mexico Monterrey, Nuevo León, Mexico



Job Success Profile



Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.  Buckman is in the middle of a digital transformation of its businesses and focused on building the capabilities and tools in support of this.



  • Primary: Monterrey
  • The localization of this position is flexible for Saltillo and Ramos Arizpe.


Seniority level




  • Spanish and English is a must.



  • ~25%


Position Summary

The Technical Assistant plays a pivotal role supporting the Buckman’s strategic execution. He/She supports the currently business and works with the sales team to develop new ones.
Follows up on the current enzymes applications to maintain our competitive advantage.
Follows up the process and quality results in paper machines to maintain and develop our dry strengths applications.
Develops the maintenance plan for the equipment's involved in the Buckman’s applications in our customer’s sites.
Provides basic maintenance for our dosage equipment.
Responsible of weekly reports for the actual results involved all statistics graphics, trends, conclusions and recommendations.


Competencies Needed for Success


His/Her role's responsibilities include the execution of all aspects of the assigned projects. Key attributes being sought include exceptional communication skills, unwavering attention to detail, and an innate desire for teamwork and integration. This is a position with development opportunities which requires the following profile:

          Chemist, Chemical Engineer, Industrial engineer, Production Technician or related discipline

          Paper experience is a plus.


          Self-long-life learning

          Excellent analytical skills

          Teamwork and attitude of service

          Excellent oral and written communication skills

          English fluent writing and oral

Highly Desirable Experiences

          Technical service in Pulp & Paper chemical markets

Minimum Requirements to Apply

  • Bachelor's degree or equivalent in chemical area.
  • Experience as Technical Support / Technical Service / Chemicals
  • Strong customer focus and interpersonal skills
  • Excellent organization skills


Preferred Qualifications

  • Chemical markets knowledge