Field Operations Technician ​

Technical Support Frankfurt, Germany Central-West Germany


Job Success Profile

Field Operations Technicians



Located in Germany


Language(s) Requirements

Fluent in German and English

Any additional European language will be of value in this role


Travel requirements

Will focus on customers in a defined geographical area

Occasional project assistance within EMENA – 10%


Mission Statement

This is a fantastic opportunity for an operations minded person to support existing accounts, as well as support the sales team with the operations end of new sales projects using Buckman’s unique technologies and customer relationship management programs. You will be able to work independently whilst will having support from your colleagues located across the EMENA region. This opportunity will play crucial role in positioning Buckman as the customer's first choice for chemical solutions and application expertise.



Expectations for the role



          Overall support in implementing the safety protocols and documentation in Buckman in ensuring correct company safety culture

          Hazardous Chemical Application Standards (HCAS) implementation and management

          Special safety projects e.g. roll out of mandated change in chemical injection valves; bulk tank overfill protection audits

          Stock management

          Work closely with the customer services team to place orders, report levels, support the Stock-pile management (Acumen) initiative for digitalizing stock management, Consignment management, Package process management

          Oversee required chemical deliveries

          Chemical storage audits and new bulk delivery assessments including optimization of stock levels and ensuring optimal tank sizes and safe storage

          (day to day) Application management 

          Sampling, process analyses and chemical analyses in support of Buckman’s business – reporting these results to the relevant sales associate

          Usage rate audits – highlighting variances

          Field support for quality issues include sampling, logistics and reverse logistics


          Spares management and preventative maintenance implementation

          Customer service equipment (CSE) ordering

          New CSE Implementation and project support

          Asset management, including tracking

          SD support and integration

          Project management

          Trial support for Sales and Operations

          CSE, Product, Supply Chain requirements, safety (HCAS), reverse logistics

          CSE projects in support on new and existing sales

          Special Supply Chain projects

          E.g. run in, run out product swaps


Minimum requirement to apply


  • Bachelor's degree (BA/BS) from four-year college or university or A-level equivalent in one of the following fields Chemistry, Mechanical Engineering/ Papermaking/ Water treatment
  • A Supply Chain and Safety courses would be an added value