Job Success Profile

Solution Engineer

(Trial and Tissue Industry Specialist)

Location:

France or Spain

Language(s) Requirements

Fluent in English and French or Spanish

Travel requirements

70% 

Role summary:

We are looking for a highly motivated Solution Engineer for focusing on bringing application excellence to customers in the form of trial execution and advanced attrition prevention.

Main responsibilities:

• Execute trials on-site and provide critical coverage required to make the trials successful
• Management of lifecycle of the trial from Setting up trials for success, securing the right equipment, adherence to evaluation plan workshop/transition workshop, accumulation of trial data, value confirmation with the customer and conversion
• Must been seen as and serve as a trusted advisor/ Subject Matter Expert and assist in the upskilling of frontline sales
• Deliver distinctive technical expertise on complex, out-of-the-ordinary challenges & critical applications to mitigate attrition risk
• Maintain expert knowledge of Buckman’s product portfolio, including new products coming out of the R&D pipeline
• Splits time between running trials and bringing expertise to existing accounts (including attrition prevention)
• Support health checks with the customers

Desired Qualifications & Experience

• Bachelor or Master in Engineering or Chemistry
• Minimum 6 years’ experience as a solutions engineer
• Knowledge of the industry
• Ability to create big-picture solutions
• Ability to present ideas in a clean, user-friendly way
• Attention to detail
• Sales experience - advantage

Desired competencies:

• Focuses on results
• Plans and Aligns
• Ensures Accountability
• Collaborates
• Decision Quality - Trusted Advisor/ Subject Matter Expert
• Customer Focus
• Possibility Thinking
• Manages Ambiguity
• Technical Job Knowledge

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