Intermediate Air & Ocean Analyst (Days)

Operations St. Thomas, Ontario








Organization Overview
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.    


Position Summary

This position reports to the Team Leader, Air/Ocean and is responsible for handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of commercial goods into Canada in accordance with the Customs Act. Provide the highest level of customer service to clients, vendors and service providers in acquiring the proper import documentation in a timely manner.


What we can offer you

  • Competitive salary, benefits package and matching retirement plan
  • A friendly, collaborative work environment
  • Opportunities for professional development & ongoing learning
  • A chance to be part of a growing organization


Key Responsibilities:

  • Accurately prepare customs and internal documents with minimum guidance
  • Completion of high volume complex entries with minimal guidance as defined by performance benchmarking
  • Ability to resolve issues that arise with Customs clearance (reject notices, eManifest errors, paper packages) with minimal guidance
  • Knowledge of FTA/NAFTA and when to apply this to shipments
  • Ability to accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe
  • Reviewing accuracy of entries completed by other Team members as required
  • Efficiently clearing and tracing shipments through to delivery
  • Request payment, original documents, and send delivery instructions as required
  • Liaise with Freight Department

The ideal candidate will bring:

  • 2+ years of industry experience and FTA basic knowledge
  • Basic knowledge of customs and related paperwork
  • Secondary school diploma
  • Strong understanding of the import process for Air & Ocean imports from origin to final destination
  • Demonstrated knowledge in Microsoft Office: Outlook, Excel and Word
  • Ability to quickly and efficiently perform internet parts search
  • Strong attention to detail and ability to handle multiple tasks
  • Strong team player with the ability to work independently
  • Must be able to work effectively while under pressure to meet deadlines
  • Good problem solving and analytical skills as well good time management capabilities
  • Accurate and fast keyboarding skills
  • Valid Passport and ability and desire to occasionally travel to USA/Mexico  


Buckland is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors. 


Upon request, Buckland will make accommodations available to applicants throughout the recruitment and hiring process.