Project Manager III

Information Technology Oakland, California






JOB TITLE:      Project Manager III                                FLSA STATUS:  Exempt

REPORTS TO:  Manager of Business Applications                        DEPARTMENT:   Information Technology

DATE: November  2020                                                            JOB GRADE:  P12        JOB CODE:




The Project Manager III works in partnership  with IT functions, business line leaders, stakeholders, third party vendors, and partners to scope, plan and implement initiatives on time and on budget.  The role provides hands-on project governance, intake, planning, management to ensure project goals and objectives are achieved, and that functional requirements are delivered.  In addition, the Project Manager III will engage and manage any external resources required to deliver initiatives.


The role typically manages high profile/high risk, cross-functional projects which support the overall business and IT strategies of the organization.   The role provides expertise in planning and change management, communications, as well as  risk and issue mitigation, budget planning and adherence, along with standard metrics and quality reporting..  Finally, the Project Manager III is accountable for all aspects of the engagement, facilitating a collaborative and positive work environment which promotes individual development, teamwork and high performance standards.




The role may directly supervise project resources or temporary contractors as required.  As Leader, the Project Manager III provides leadership to the delivery team, as well as guidance and subject matter expertise to all levels of the organization.  The role also requires the ability to influence, negotiate and manage expectations at the  Executive level.





  • Acts as a subject matter expert on program and project management principals and best practices.
  • Manages project governance and intake to ensure project goals, requirements, and expectations are clearly established
  • Creates and maintains an environment that guides a project to its successful completion
  • Manages the processes involved in the initiation phase of a project guiding initiatives through applicable intake, governance, and funding processes, including the development of project charters, business cases and overall project plan
  • Identifies key stakeholders in a project, engages/manages both internal and external resources & contractors
  • Identifies environmental influences and risks impacting a project. Works to remove obstacles/impediments and drives stakeholders towards effective resolutions to mitigate project issues.
  • Develops, manages and assumes accountability for the scope of a project
  • Describes in detail the resources required including skills, cost, work effort, timeline
  • Understands and assesses the impact and risks to the organization/ Leads change management
  • Develops effective oral and written communication skills to interact with members of a project team
  • Fluent in multiple project delivery disciplines (Agile, waterfall, Dev Ops) and associated toolsets.
  • Updates internal processes and procedures to ensure successful deployment of projects
  • Promotes learning by developing a collaborative environment, cross functional relationships, and providing feedback and coaching to resources. Fosters open dialogue amongst stakeholder groups.
  • Develops contingency plans to address complex project delivery or operational issues
  • Monitors overall project and resource performance against key metrics (scope, schedule, risk, budget, quality,etc) and makes adjustments accordingly.
  • Promotes and optimizes established processes and standards for project managers
  • Establishes and communicates a clear vision for project goals and objectives
  • Monitors compliance of the program to security and compliance standards
  • Ensures success of projects by identifying and working with stakeholders and influencing the decision making process
  • Works with stakeholders to prioritize scope and deliverables
  • Facilitates contract negotiations with vendors, manages invoicing processes, and addresses vendor operational or delivery challenges.


Examples of Responsibilities & Duties:


  • Define and determine role of project management in each project, including specific roles and responsibilities for each project team member.
  • Partner with key stakeholders to define project scope and implement project plans in accordance with needs and objectives.
  • Work with project owners to on-board and orient project team. Clarify and communicate project objectives, including detailed understanding of deliverables and success criteria. 
  • Prepare communication plan and related project status reports. Facilitate regular status meetings with project team, sponsors and key stakeholders to review activities and deliverables, as well as risks and mitigation strategies. 
  • Develop and effectively manage project budgets and provide regular status updates, as appropriate.
  • Define and manage overall change control processes and quality assurance aspects of the project to ensure project success.
  • Identify and manage overall project dependencies and ensure project deliverables stay on-time, on-target and on-budget.
  • Define and manage overall risk identification and mitigation process through interaction with project team, sponsors and key stakeholders.
  • Identify on a timely basis all project barriers and issues and identify strategies and approaches to overcome them.
  • Lead teams cross-departmentally. Provide purpose, direction and motivation and ensure a positive, collaborative work environment. 
  • Mentor, coach and provide training for project team members on project methodology and use of project management tools. Set project quality and performance standards.
  • Ensure the use of best practices and apply lessons learned from previous projects.
  • Maintain and update project tracking and information systems.
  • Identify opportunities for improvement of processes and tools. Plan and implement change.




Accept and perform other duties as assigned. 






  • BA/BS degree in a technical discipline (business, computer science, engineering) or equivalent training and related experience
  • PMP certification or comparable training/experience




  • Excellent analytical and organizational skills
  • Must be skilled applying project management techniques and have strong understanding of project management tools and approaches to manage complex, multi-disciplinary projects
  • Fluent in creating and managing project plans, as well as providing and meeting time estimates for assigned tasks
  • Highly skilled in time management to facilitate involvement in multiple projects
  • Must have excellent leadership, team management and relationship building skills, solid problem-solving skills and ability to focus both strategically and tactically to achieve business goals
  • Requires the ability to be self-directed and work independently and excellent business and communication skills (written and verbal), with the ability to manage communications up and down
  • Must be comfortable with the unknown
  • Must be able to adapt to changing and challenging situations
  • Strong influential and problem solving skills




  • Equivalent of seven (7) or more years of previous project management experience
  • Must have in-depth knowledge of the healthcare industry, the unique challenges of the industry’s business models and strategies used to support them



PERSONAL ERGONOMICS:     Complies with policies and procedures, equipment orientation and workspace set up to ensure personal safety and well being as it relates to ergonomically sound usage, reporting immediately to management any complications or difficulties regarding appropriate usage of workplace and equipment.


OTHER CRITERIA:     Motivated individual desired who takes initiative and approaches work with enthusiasm in a team environment.  Complies with policies and procedures; performs job professionally with respect to others, to property, and to individual safety; works effectively with others to encourage teamwork and productivity.  Maintains strict confidence of client information, ensuring client's privacy, and does not discuss internal business with external entities.




Normal office environment with little exposure to excessive noise, dust, temperature and the like.  This position is to be onboarded remotely given current work from home policies due to COVID 19.  Office workspace expected in 2021.








A pre-employment background check will be conducted for all positions. All offers of employment are made on a contingency basis.  All prospective employees must pass a medical exam (fitness for duty) and also provide proof of American citizenship, or legal resident status and the legal right to work in the United States.


Prospective employees with patient contact are also required to submit and successfully pass a medical examination, drug test and TB (PPD) test by our designated physician. Brown & Toland reserves the right to rescind the contingent offer of employment to any prospective employee when the results of pre-employment checks or tests are not acceptable to Brown & Toland.


SCOPE OF JOB DESCRIPTION AND MODIFICATIONS:  This job description does not limit the tasks that an employee may reasonably be requested to perform.  Substantive changes to this job description may be necessary to meet the changing business needs of the firm.  Notwithstanding this Job Description, all Brown & Toland employees are at-will employees – each may resign at any time and the firm is free to terminate the employee at any time, with or without cause and with or without notice.


Physical Requirements and Work Environment 


  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Activity: Sit: Continuously (more than 2/3 of the work shift)
  • Activity: Stand: Occasionally (up to 1/3 of the work shift)
  • Activity: Walk: Occasionally (up to 1/3 of the work shift)
  • Motion: Bend/Twist: Up to 1/3 of time
  • Motion: Carry/Lift: Up to 1/3 of time
  • Motion: Reach: Up to 1/3 of time
  • Motion: Squat: Up to 1/3 of time
  • Use of Hands (Left/Right): General Motor Function
  • Use of Hands (Left/Right): Precise Motor Function (Or Fine Manipulation)
  • Use of Hands: Repetitive Motion: 1/3 or more of time
  • Weight Lifted/Force Exerted: Up to 10 lbs: Up to 1/3 of time
  • Work Environment: Special visual or auditory requirements including working with a computer terminal.