API Product Manager

Software Engineering United States




LOCATION: Anywhere in the U.S./Remote 

DEPARTMENT: Product Management

REPORTS TO: Director of Product




Broadvoice is looking for an experienced API Product Manager to join our growing team. The ideal candidate for this role is a dynamic, talented, go-getter who can lead our new API strategy aiming at solving some key issues within UCaas and CCaaS. If you have experience and a passion for solving user problems, we want to talk to you! 




  • Research oriented. Identify the gaps in end user workflow with regards to UCaaS solutions within various verticals.
  • Identify opportunities for workflow automation that can be achieved via multiple systems integrations.
  • Partner with internal developers who consume private APIs to integrate business systems.
  • Partner with developers who consume APIs restricted to use within strategic business relationships.
  • Partner with third-party developers with access to public APIs
  • Build and manage API Roadmap.
  • Monetize API solutions and manage success metrics for solutions.
  • Build use cases for API integration to enable targeted solutioning and articulate the business value of API’s.
  • Clearly identify problems and bring simplicity to the solutions.
  • Perform in depth competitive analysis and clearly identify opportunities for solution differentiation.



  • 8+ years of Technical Product Management experience building great API products.
  • Strong analytical skillset to decipher business needs and recommend solutions
  • Ability to develop and maintain product specifications.
  • Ability to think creatively and excellent problem-solving skills.
  • Ability to take charge and thrive in fast paced environment.
  • Ability to communicate with technical and non-technical teams.
  • Ability to influence without authority.
  • An understanding of the dynamics of API based service economy.
  • Sound technical and business knowledge. One who can view issues from user’s lens and apply technical expertise to resolve those issues.
  • Deep understanding of SaaS industry.
  • Passionate about solving user problems and looking at solutions from user behavior perspective.
  • Highly responsible, self-disciplined, creative, and confident
  • Ability to juggle priorities, pace, and multiple deliverables.
  • Solid understanding of application architectures, databases, APIs,
  • 2–3 years of prior software development experience a must!
  • Experienced with JSON, XML, REST, gRPC and GraphQL.


We are a growing cloud communication company with a passionate team on a mission to inspire meaningful human connections. Our goal is to personalize the way we communicate so that no matter where work happens, our technology makes it brilliant for teams to connect with what matters most.  


Broadvoice has been recognized by Deloitte Technology Fast 500 and Inc 5000 Fastest Growing Private Companies. Our employees enjoy a comprehensive benefits packages including paid vacation and holidays, 401k matching, professional reimbursement, medical, dental and vision coverage, plus many other perks.  

Broadvoice is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform their job functions. If this position requires travel, you may be required to pass a drug screen. Broadvoice does not sponsor work visas.