DevOps release Manager

Software Engineering United States


Description

POSITION DETAILS: 

 

LOCATION: Anywhere in the U.S./Remote 

DEPARTMENT: Software Engineering

REPORTS TO: Vice President, Software Engineering 

PERCENTAGE OF TRAVEL: Up to 0% 

 

POSITION SUMMARY: 

Broadvoice is looking for an experienced DevOps Release Manager to join our growing team. In this dynamic role, you will be responsible for the process of managing, planning, scheduling, and controlling software releases through different stages and environments. You will ensure releases go smoothly and that all parties are kept in the loop along the way. If you strive to automate as much as possible to keep the processes systematic and repeatable, we want to talk to you! 

 

YOUR DAY-TO-DAY: 

  • Assist Product Management and Software Engineering teams in managing and deploying releases into production and in ensuring postproduction validation is completed in a timely manner.
  • Maintain a service-to-service release dependency matrix and release sequencing documentation.
  • Implement and manage the release processes for application related updates through development, test, and production environments.
  • Contribute to the design and implementation of DevOps tools in collaboration with the broader SwE and NetOps teams that automates and streamlines the release process and facilitates automated status and reporting.
  • Communicate release details, plans, and schedules with Product Management, Software Engineering, Network Operations, and Business Operations.
  • Build and maintain the Software Engineering Release Calendar in collaboration with interested departments and maintain a centralized view of all releases.
  • Conduct Release Readiness Reviews, Milestones reviews and business Go/No Go reviews.
  • Review deployment plans, rollback plans, resource plans, and communication plans.
  • Provide bi-weekly/quarterly/annual release reporting.
  • Track and monitor release metrics and strive for continual improvements in the release process.
  • Participate in & coordinate go live activities including the execution of deployment plans & checklists.
  • Ensure that proper testing (Unit testing, QA and UAT) artifacts are documented before a change is deployed to production so that the change will stand the rigor of an audit.
  • Ensure all open defects are closed before a change is deployed & analyze/publish defect metrics.
  • Other duties as assigned.

 

WHAT YOU BRING TO THE TEAM: 

  • BS in relevant technical field or equivalent work experience.
  • 2+ years of experience doing DevOps release management.
  • 2+ years of experience with related tools Docker, Kubernetes, Chef, Bash, SystemD, MySQL, AWS, SSH, Git, etc.
  • Experience with DevOps and Agile methodologies and CI/CD pipelines.
  • Programming experience preferably with Ruby, C#, or Node.js.
  • Ability to be on call 24/7, respond to alerts after hours, & perform deployments off hours for critical systems.
  • Ability to multi-task and adapt to changes quickly in a fast-paced environment.
  • Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines.
  • Good understanding of application infrastructure, system architecture, and operating systems.
  • Self-motivated with the ability to work in a fast-moving environment.
  • Knowledge of traditional agile methodologies, including Scrum, Waterfall, or Kanban.
  • Must be a team player with strong attention to detail and the ability to work independently.
  • Excellent critical thinking and problem-solving skills.

 
WHY BROADVOICE: 

We are a growing cloud communication company with a passionate team on a mission to inspire meaningful human connections. Our goal is to personalize the way we communicate so that no matter where work happens, our technology makes it brilliant for teams to connect with what matters most.  

 

Broadvoice has been recognized by Deloitte Technology Fast 500 and Inc 5000 Fastest Growing Private Companies. Our employees enjoy a comprehensive benefits packages including paid vacation and holidays, 401k matching, professional reimbursement, medical, dental and vision coverage, plus many other perks.  

 
Broadvoice is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform their job functions. If this position requires travel, you may be required to pass a drug screen. Broadvoice does not sponsor work visas.