Alarm Service Technician

Service Delivery Indianapolis, IN


Brinks Home™ is a leader in the smart home and residential security industries. Our teams are committed to working together to provide a best-in-class experience for each other, and for the more than 1 million people we protect in the continental U.S., Canada, and Puerto Rico.  


We are currently seeking a determined and dynamic Alarm Service Technician.


What you’ll do:

In this role, you are comfortable: 

  • With a working knowledge of how alarm systems work
  • Troubleshooting technical problems
  • Interacting with customers


What you bring to the table:

  • Experience with Alarm panels such as: 2gig, Honeywell and IQ2s  
  • Good driving record + Valid driver’s license (License is mandatory where required)
  • All candidates will undergo a criminal history background check to obtain any applicable State/City regulation
  • Coordinate with manager and dispatcher for the purpose of completing service and work orders efficiently.
  • Inform dispatcher and or manager the status of service to take appropriate action.
  • Request’s equipment and supplies for the purpose of maintaining inventory and ensuring availability of equipment required to complete job assignment(s).
  • Maintains assigned vehicle, tools, and equipment.
  • Keep accurate inventory records.

What we offer:

  • Medical, Dental, 401K, Voluntary Life Insurance, Paid Time Off, Short- and Long-term disability, Maternity and Paternity leave, Employee Referral Program, and tuition reimbursement, Employee Resource Groups


 What we stand for:

  • Service
  • Accountability 
  • Customer Focus 
  • Growth 
  • Integrity