Winter Dispatcher
Description
Looking for an opportunity where success comes naturally? Then you may have found your crew. We’re looking for Winter Dispatcher's to join our team.
Here’s what you’d do:
• The dispatcher is the first person to talk with our Snow Warriors providing them with all the information they will need out in the field for the storm. Shifts are on-call and range from 6 to 12 hours and are often overnight depending on the storm event. May require longer hours for larger storms. The season starts on the first snow fall.
You’d be responsible for:
- Dispatchers are called in before the storm to help us reach out to our employees and determine their availability to work
- Dispatchers assist in assigning routes for the snow workers
- Answer phone calls from the employees in the field working the storm
- Report any problems or potential problems to the account or area managers
- Updating staffing sheets with employees clock in/out times, bags of salt used etc.
- Complete work orders for service requests and send to Operations for resolution
- Dispatchers are the first to arrive and are often the last to leave.
You might be a good fit if you have:
- 18 years of age or older
- Work well under pressure while maintaining the calm
- Dispatchers should be able to communicate well and clearly with others
- Must be able to multi-task, think quickly and able to provide solutions
- Can handle heavy phone call volume
- Have good phone etiquette
- Must be knowledgeable in Excel and Word
- Have dependable transportation
- You must attend training and pass a background check
- Able to lawfully work in the USA
Here’s what to know about working here:
Winter Services is a branch of Brightview Snow Services, positioned as a leader in the Snow & Ice Management Industry. Serving clients throughout NJ, NY, PA and CT, our services include pre-treating surfaces, plowing, deicing and complete removal of snow & ice from sites. We use the latest technology and strategies in the snow and ice removal industry.
At Brightview, we are a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we are the nation's leading landscape company we maintain a small company feel and supportive environment that makes our team members feel at home.
If you are looking to join a crew of talented go-getters who tackle big projects other companies could only dream of, you might just have found your match.
Think you’ve found your crew?
BrightView is an Equal Employment Opportunity and E-Verify Employer.