Director, School Culture and Systems

Academics Boston, United States


Who We Are

Bridge partners with governments, donors, and parents to ensure that every child has access to an education that develops her full potential and creates the foundation for prosperity for the country. We are dedicated to supporting teachers, empowering school leaders, and ensuring every child has the learning support needed to master the national syllabus and have the confidence to succeed in a competitive world. Each of our project or country teams are supported through expertise and programming from additional offices around the world, combining world-leading expertise in core design areas with locally resident leadership and execution. We leverage experts, data, and technology in order to support and scale every aspect of quality education delivery. Bridge managed and supported schools are technology enabled and data driven to ensure accountability in the classroom for both teachers’ performance and children’s learning. 

The Bridge model delivers significant learning outcomes at large scale by combining technology and customized learning materials. At Bridge, we believe innovation and technology can transform learning. Our model – which uses technology to deliver thoroughly researched and carefully designed daily lesson guides to teachers in our academies – is proven to increase learning outcomes for children. We are a solutions-driven, implementation-focused organization, using design principles to work in varied and often highly constrained contexts to ensure learning outcomes and positive development for children. Working in regional and national scales is important to us, as empowering entire generations of children with core knowledge, skills, and confidence is what builds the foundation for a peaceful and prosperous future for us all. 

Our mission is to provide our pupils with a life-changing education and we believe that every child should have a right to world-class education regardless of her family’s income. Core to our approach is the conviction that every child can learn, as long as the school she attends is committed to her development and puts her needs to learn at the forefront of all decisions. We have seen teachers and children transform and excel in both government and private schools that we support and manage.

We invite you to join this incredible endeavor that is having world-changing impact across multiple continents. You will join a team of dedicated change-makers committed to ensuring that each decision we make keeps a child’s experience of learning as its guiding principle. 

Schools Group

Schools is the heart of Bridge. Schools is responsible for ensuring all of the work created by our expert teams, including Instructional Design, Leadership & Development, Technology, Communications, and Insight, are used in each school, and each school is managed to achieve its goal of ensuring every child enjoys a learning environment that develops her core skills, knowledge and confidence. The performance of the entire organization is led by the Schools Group, which works to strengthen school enrollment and student retention, by ensuring every school is regarded as the strongest school in its neighborhood and delivers on improved learning outcomes for children. Schools is the largest team in the organization, as this Group is responsible for overseeing the day-to-day management of each school. We engage with school leaders and teachers every day, ensuring ongoing professional development, performance management, and intensive coaching. Our investments in instructional design and teachers’ professional development are overseen by the Schools Group, and academics is at the forefront of our school programming. We are always seeking effective ways of ensuring every school is supported with data-driven practices. We measure our success through increased enrollments in the school, strength in management and community engagement, and by the learning outcomes of the children in the classroom. We are performance driven. 

About the Role

This role is a design role. As Director of School Culture and Systems, you will set the vision for how core values and practices are reinforced visually and procedurally in all of our schools. 

You will design the arc of visual, auditory and experiential touch points that reinforce school culture and cultivate a productive, safe, joyful learning environment. You will also design school procedures and systems to promote learning. In both of these endeavors, you will be conducting research, piloting ideas and tools, iterating, and refining products or ideas before larger scale dissemination.

You will also need to lead on the meticulous planning and communication for the roll-out of any change or improvement to school culture or systems. A roll out involves small scale piloting and iteration before larger scale implementation and change management (which may involve different territories, departments or Groups). This will require some international travel throughout the year. You will also need to formulate a way in which we can monitor the status of school culture and systems on an on-going basis.

Your North Star will be to create a school culture that is vibrant, professional, safe, and focused on learning, and to create school systems that lead to large achievement gains and parent, government satisfaction.

The Director of School Culture and Systems reports to the VP, Schools.

What You Will Do

  • Strengthen our current school culture and environment. This includes working on:
    • Community building events such as assembly
    • Rituals, routines, and celebrations that promote a culture of academic success and high expectations
    • A school environment that is vibrant, professional and positive (posters, manipulatives, student work, celebration of teachers; storage and organization of learning materials, student belongings)
    • Ensuring all students receive high quality extracurricular experiences
  • Strengthen our current school systems and procedures. This includes working on:
    • Processes and routines to ensure student and staff data are accurate
    • Tools that set all students up to be academically successful (eg. seating chart)
    • The design of school-wide behavior management and reward systems (blackboard displays, or point systems to drive better classroom management and effort from students)
    • Developing systems and programs to support students who struggle within this culture
    • Procedures to evaluate and promote students based on their academic readiness on an annual basis
    • Reinforcing professional development and mentoring for school staff
    • Creating routines and structures for staff to have regular, meaningful parental engagement on the academic progress of their child
    • Reinforcing strong habits and daily routines by school leaders to coach their teachers, engage parents, and support students
  • Lead on research, project management, and interdepartmental coordination for the rollout of any change or improvement to school culture or systems. This includes:
    • Piloting, experimenting, and iterating on any changes at small scale before disseminating any changes at a network level
    • Providing on the ground support during any pilots or large scale dissemination
    • Work with the Leadership and Development team to build the capacity of Area Managers/Supervisors, school leaders to manage change at their school sites (systems oversight, teacher skill building), and teachers in implementing them
    • Auditing and collecting data, verifying the success and implementation of any roll out effort
  • Monitor and report on the status of school culture and systems across territories, in a data-driven way. This includes:
    • Working with Quality Assurance teams to collect field data on how systems, tools, procedures are implemented on the ground 
    • Using data collected every day through technology and school devices
  • Other duties as assigned

What You Should Have

  • Bachelor’s degree or Master’s degree
  • At least 2 years of teaching experience in a high performing school with a track record for strong school culture and learning outcomes
  • At least 2 years working in a leadership position at a school (preferably focused on school culture)
  • A creative mind with an obsessive attention to details and organization
  • Careful attention to detail coupled with the ability to think and act strategically
  • Strong organizational skills and follow-through
  • Excellent analytical skills and demonstrated resourcefulness in problem-solving
  • Exceptional communication (written and oral) skills
  • Ability to take feedback positively and turn it into quick improvement
  • Ability to work independently, collaboratively, and/or under the direction of senior management, as needed
  • Flexible and able to multi-task coupled with the ability to set priorities and follow through with results

You’re also

  • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
  • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
  • A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
  • A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
  • A data-driven decision-maker – When making decisions, you don’t rely your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
  • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.