Who We Are
Bridge partners with governments, donors, and parents to ensure that every child has access to an education that develops her full potential and creates the foundation for prosperity for the country. We are dedicated to supporting teachers, empowering school leaders, and ensuring every child has the learning support needed to master the national syllabus and have the confidence to succeed in a competitive world. Each of our project or country teams are supported through expertise and programming from additional offices around the world, combining world-leading expertise in core design areas with locally resident leadership and execution. We leverage experts, data, and technology in order to support and scale every aspect of quality education delivery. Bridge managed and supported schools are technology enabled and data driven to ensure accountability in the classroom for both teachers’ performance and children’s learning.
The Bridge model delivers significant learning outcomes at large scale by combining technology and customized learning materials. At Bridge, we believe innovation and technology can transform learning. Our model – which uses technology to deliver thoroughly researched and carefully designed daily lesson guides to teachers in our academies – is proven to increase learning outcomes for children. We are a solutions-driven, implementation-focused organization, using design principles to work in varied and often highly constrained contexts to ensure learning outcomes and positive development for children. Working in regional and national scales is important to us, as empowering entire generations of children with core knowledge, skills, and confidence is what builds the foundation for a peaceful and prosperous future for us all.
Our mission is to provide our pupils with a life-changing education and we believe that every child should have a right to world-class education regardless of her family’s income. Core to our approach is the conviction that every child can learn, as long as the school she attends is committed to her development and puts her needs to learn at the forefront of all decisions. We have seen teachers and children transform and excel in both government and private schools that we support and manage.
We invite you to join this incredible endeavor that is having world-changing impact across multiple continents. You will join a team of dedicated change-makers committed to ensuring that each decision we make keeps a child’s experience of learning as its guiding principle.
People Group at Bridge
Our people are at the core of what we do, from the teachers in our schools to the software developers building our tech platform – and we do it at massive scale with rapid growth. We are the champions of Bridge culture. We find passionate change-makers across rural communities, informal settlements and global cities who want to lead the movement to reform public education. We help them grow through continuous learning, strong focus on performance and extensive collaboration. We rely on technology to engage with, innovate for and serve thousands of our people spread across multiple time-zones. We are evidence-based, outcomes driven and lead through service.
The Administration team designs, develops and administers all workplaces where our employees are based, whether it be the training site, warehouse, the Bridge guest hour and/or our support office. Our support office is the central hub for all support functions which serve our pupils. We host our all our staff at the training site regularly as part of their ongoing leadership and development. In many of our territories, we have central warehousing facilities to store and deliver school materials (textbooks, uniforms etc.) and, depending on the amount of inter-Bridge travel, a guest house to host Bridge visitors. Bridge workplaces should be safe, secure and hygienic and designed to encourage a productive work environment that is focused on innovation and effective cross-functional collaboration. Our workplaces, when designed thoughtfully and administered well, help us stay connected to why we do, what we do, every day.
Our north star is to achieve excellence in an employee’s experience of a Bridge workplace and for this to result in improved learning outcomes for our pupils.
About the Role
The Officer, Administration owns employee experience at the Hyderabad shared services office space including for those who are visiting the office. You are also responsible for maintaining effective relationships for all service providers to the office. The enthusiasm and energy that you bring to the work space helps us define how we bring our employees together at the work space. Your strong project management skills will facilitate seamless and smooth operation of the office.
What You Will Do
Organize and coordinate administrative activities for the Shared Services office in Hyderabad. This includes reviewing, sorting and distributing mail, make travel arrangements, housing arrangements for visitors, collect expense receipts, prepare and process forms for reimbursement, filing, monitor and help manage office equipment operations, etc.
Provide comprehensive, high-level administrative support to the Director, People and the People Operations Manager.
Maintain filing systems in collaboration with other members of the People team; coordinate administrative workflow with other staff members.
Oversee maintenance of office equipment, order supplies.
Ensure that all workplace trainings of staff are conducted per agreed schedule.
Manage the repair and maintenance of office equipment
Provide administrative support for matters relating to the premises and operations including security, alarms, opening, insurance and transport.
Be responsible for managing vendor relationships, including payments in accordance with applicable processes and budgets.
Run office meetings, quarterly staff syncs and any drives to hire talent that will be organised at the office.
You may be asked to make ticketing arrangements for all staff travelling across Bridge offices, worldwide.
Perform other duties as required.
What You Should Have
Strong project management skills
Strong verbal and written communication skills
Attention to detail
Customer service orientation
Good Microsoft Office skills (Excel, Word, PowerPoint)
At least 2 years’ experience working in project management/fast-paced environments, ideally with an administrative bent
A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.