Programme Officer, School Management
Programme Officer, School Management
Boston, MA, USA
Who We Are
Bridge partners with governments, donors, and parents to ensure that every child has access to an education that develops her full potential and creates the foundation for prosperity for the country. We are dedicated to supporting teachers, empowering school leaders, and ensuring every child has the learning support needed to master the national syllabus and have the confidence to succeed in a competitive world. Each of our project or country teams are supported through expertise and programming from additional offices around the world, combining world-leading expertise in core design areas with locally resident leadership and execution. We leverage experts, data, and technology in order to support and scale every aspect of quality education delivery. Bridge managed and supported schools are technology enabled and data driven to ensure accountability in the classroom for both teachers’ performance and children’s learning.
The Bridge model delivers significant learning outcomes at large scale by combining technology and customized learning materials. At Bridge, we believe innovation and technology can transform learning. Our model – which uses technology to deliver thoroughly researched and carefully designed daily lesson guides to teachers in our academies – is proven to increase learning outcomes for children. We are a solutions-driven, implementation-focused organization, using design principles to work in varied and often highly constrained contexts to ensure learning outcomes and positive development for children. Working in regional and national scales is important to us, as empowering entire generations of children with core knowledge, skills, and confidence is what builds the foundation for a peaceful and prosperous future for us all.
Our mission is to provide our pupils with a life-changing education and we believe that every child should have a right to world-class education regardless of her family’s income. Core to our approach is the conviction that every child can learn, as long as the school she attends is committed to her development and puts her needs to learn at the forefront of all decisions. We have seen teachers and children transform and excel in both government and private schools that we support and manage.
We invite you to join this incredible endeavor that is having world-changing impact across multiple continents. You will join a team of dedicated change-makers committed to ensuring that each decision we make keeps a child’s experience of learning as its guiding principle.
Schools is the heart of Bridge. Schools is responsible for ensuring all of the work created by our expert teams, including Instructional Design, Leadership & Development, Technology, Communications, and Insight, are used in each school, and each school is managed to achieve its goal of ensuring every child enjoys a learning environment that develops her core skills, knowledge and confidence. The performance of the entire organization is led by the Schools Group, which works to strengthen school enrollment and student retention, by ensuring every school is regarded as the strongest school in its neighborhood and delivers on improved learning outcomes for children. Schools is the largest team in the organization, as this Group is responsible for overseeing the day-to-day management of each school. We engage with school leaders and teachers every day, ensuring ongoing professional development, performance management, and intensive coaching. Our investments in instructional design and teachers’ professional development are overseen by the Schools Group, and academics is at the forefront of our school programming. We are always seeking effective ways of ensuring every school is supported with data-driven practices. We measure our success through increased enrollments in the school, strength in management and community engagement, and by the learning outcomes of the children in the classroom. We are performance driven.
About the Role
As Programme Officer, School Management, you will support the Director of School Management on projects related to the global vision, strategy, goals for school management, and in creating the processes and tools necessary to enact those goals. You will also support pilots and project management of executing this design at scale across different territories.
Your goal will be to support the Director of School Management in making every school under our management more consistently effective, primarily through introducing robust structure and process. As such, you will be responsible for supporting the design and launch of systems, tools and structures to improve the day-to-day management and support experience for thousands of school leaders across the globe. You will be project managing pilots, collecting and analyzing feedback, and building or adapting tools for specific territories or programs where required.
You will also support the Director of School Management in executing the vision for how core values and practices are reinforced visually and procedurally in all of our schools (eg. cheers, pupil procedures, posters, character board, pupil work, etc.).
You will also support the Director of School Management in building and proceduralizing a school culture that is vibrant, professional, safe, and focused on learning, leading to large achievement gains and parent, government satisfaction.
The Programme Officer, School Management reports to the Director of School Management.
What You Will Do
● Support the Director of School Management in piloting and launching systems, tools and structures to improve the day-to-day management and support experience for thousands of school leaders across the globe. This includes:
○ Structure for the School Leader
■ The daily schedule and workflow of the school leader
■ Rubrics or tools to help a school leader to track his/her progress, and problem solve common issues that occur in his/her school
○ Structure for a Schools Supervisor
■ The daily schedule and workflow of a school leader’s Supervisor
■ Rubrics or tools to help a Supervisor to track his/her schools’ performance
■ Communication and coaching that happens between the school leader’s Supervisor and the school leader
■ School Visit plan for a Supervisor
■ School Visit reporting tools for a Supervisor
○ Structure for a Regional Manager
■ The daily schedule and workflow of a Regional Manager
■ Rubrics or tools to help a Regional Manager track his/her schools’ performance
■ Communication and coaching that happens between a Supervisor and Regional Manager
■ Tools that help a Regional Manager set a strong school visit plan and areas of focus for their Supervisors
■ Reporting tools for a Regional Manager
○ A school calendar in each territory, that helps set school leaders up for success on implementing annual school events, logistics involved in sitting for government-proctored national exams, regulatory processes, or any other efforts that support the school’s overall academic success, strength and sustainability
● Support the Director of School Management in designing the arc of visual, auditory and experiential touchpoints that reinforce school culture and cultivate a productive, safe, joyful learning environment (and collecting feedback, running pilots related to this work)
● Support the Director of School Management in designing and documenting school procedures and systems to promote learning
● Conduct research, piloting ideas and tools, iterating, and refining products or ideas before larger scale dissemination
● Support on planning and communication for the rollout of any change or improvement to school culture or systems. This may require some international travel throughout the year.
● Support any monitoring of school management, school culture on an on-going basis.
● Other duties as assigned
You Should Have
● Strong organizational skills and follow-through
● Demonstrated resourcefulness in problem-solving
● Exceptional communication (written and oral) skills
● Excellent organization and planning skills, with strong attention to detail
● Strong belief that individuals thrive and succeed under structure; that we’re not taking away autonomy but setting individuals up to succeed
● Ability to take feedback positively and turn it into quick improvement
● Ability to work independently, collaboratively, and/or under the direction of senior management, as needed
● Flexible and able to multi-task coupled with the ability to set priorities and follow through with results
● A combination of confidence and humility
● Bachelor’s degree
● Teaching or leadership experience in a high performing school with a track record for strong school culture and learning outcomes preferred
● A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
● A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
● A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
● A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
● A data-driven decision-maker – When making decisions, you don’t rely your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
● A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.