Director, School Management

Academics Boston, United States


Who We Are

Bridge partners with governments, donors, and parents to ensure that every child has access to an education that develops her full potential and creates the foundation for prosperity for the country. We are dedicated to supporting teachers, empowering school leaders, and ensuring every child has the learning support needed to master the national syllabus and have the confidence to succeed in a competitive world. Each of our project or country teams are supported through expertise and programming from additional offices around the world, combining world-leading expertise in core design areas with locally resident leadership and execution. We leverage experts, data, and technology in order to support and scale every aspect of quality education delivery. Bridge managed and supported schools are technology enabled and data driven to ensure accountability in the classroom for both teachers’ performance and children’s learning. 

The Bridge model delivers significant learning outcomes at large scale by combining technology and customized learning materials. At Bridge, we believe innovation and technology can transform learning. Our model – which uses technology to deliver thoroughly researched and carefully designed daily lesson guides to teachers in our academies – is proven to increase learning outcomes for children. We are a solutions-driven, implementation-focused organization, using design principles to work in varied and often highly constrained contexts to ensure learning outcomes and positive development for children. Working in regional and national scales is important to us, as empowering entire generations of children with core knowledge, skills, and confidence is what builds the foundation for a peaceful and prosperous future for us all. 

Our mission is to provide our pupils with a life-changing education and we believe that every child should have a right to world-class education regardless of her family’s income. Core to our approach is the conviction that every child can learn, as long as the school she attends is committed to her development and puts her needs to learn at the forefront of all decisions. We have seen teachers and children transform and excel in both government and private schools that we support and manage.

We invite you to join this incredible endeavor that is having world-changing impact across multiple continents. You will join a team of dedicated change-makers committed to ensuring that each decision we make keeps a child’s experience of learning as its guiding principle. 

Schools Group

Schools is the heart of Bridge. Schools is responsible for ensuring all of the work created by our expert teams, including Instructional Design, Leadership & Development, Technology, Communications, and Insight, are used in each school, and each school is managed to achieve its goal of ensuring every child enjoys a learning environment that develops her core skills, knowledge and confidence. The performance of the entire organization is led by the Schools Group, which works to strengthen school enrollment and student retention, by ensuring every school is regarded as the strongest school in its neighborhood and delivers on improved learning outcomes for children. Schools is the largest team in the organization, as this Group is responsible for overseeing the day-to-day management of each school. We engage with school leaders and teachers every day, ensuring ongoing professional development, performance management, and intensive coaching. Our investments in instructional design and teachers’ professional development are overseen by the Schools Group, and academics is at the forefront of our school programming. We are always seeking effective ways of ensuring every school is supported with data-driven practices. We measure our success through increased enrollments in the school, strength in management and community engagement, and by the learning outcomes of the children in the classroom. We are performance driven. 

About the Role

This role involves strategy, design and management. As Director of School Management, you will set the global vision, strategy, goals for school management; create the processes and tools necessary to enact those goals; and support each territory’s Schools Director in executing this design at scale. 

Your North Star will be to make every school under our management more consistently effective, primarily through introducing robust structure and process. Your overarching goal is to raise the performance of all schools across all Bridge territories, as measured by student performance, and parent, student, and government satisfaction.

You will also be responsible for designing and launching systems, tools and structures to improve the day-to-day management and support experience for thousands of school leaders across the globe. This includes the design of a school leader’s own day, schedule and priorities, and structuring the support and monitoring they receive through the entire Schools vertical (Area Managers/Supervisors, Regional Managers/Supervisors; Schools Directors).

Finally, you will be meeting with each territory’s Schools Director on a regular basis to provide them with functional support and coaching.

The Director of School Management reports to the VP, Schools.

What You Will Do

  • Set up processes and tools to facilitate review of data, and data-driven action plans on a routine basis, all with the goal towards improving performance in schools. This involves:
    • Using data from multiple sources, including classroom observations and school management observations, quality assurance audits, and big data on school staff behavior, to lead your team of Schools Directors to improve their practice, with an unwavering eye to student learning and holistic development 
    • Using data from multiple sources to ensure effective school management, and a safe learning environment. 
    • Being in schools 20% of the time (international travel required), observing teaching, observing management, and engaging with stakeholders, including government officials, parents, and community groups.
  • Design, pilot, iterate and launch systems, tools and structures to improve the day-to-day management and support experience for thousands of school leaders across the globe. This involves:
    • Designing and implementing the daily schedule and workflow of the school leader
    • Designing and implementing a structure for overall communication and coaching that happens between the school leader’s Supervisor and the school leader
    • Working with Schools Directors to maintain a school calendar. This school calendar should help map backwards from key milestones that set school leaders up for success in implementing annual school events, logistics involved in sitting for government-proctored national exams, regulatory processes, or any other efforts that support the school’s overall academic success, strength and sustainability
    • Designing rubrics, “playbooks” or tools to help a school leader to successfully problem solve and/or troubleshoot common issues that occur in his/her school
    • Collaborating with the Leadership and Development team to build the capacity of Area Managers/Supervisors, school leaders and teachers in succeeding with the help of their daily schedule, annual calendar and other tools
    • Collaborating with the Quality Assurance team in auditing and collecting data, verifying the success and implementation of any schedules, calendars and tools
  • Provide regular, direct functional support and coaching of all Schools Director on a regular basis. This involves: 
    • Helping them set and pursue a series of quarterly priorities that tie back to generating bold achievement outcomes and strong school management
    • Reviewing operational and performance data on a frequent basis, and coming up with data-driven action plans in response
    • Supporting them in project management of:
      • Specific school events, including collaboration needed on programming for such events as school opening celebrations and school closing celebrations, as well as community showcases
      • Ensuring school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations
      • Encouraging school strength and support enrollment efforts
      • Ensuring local regulatory processes are followed, including environmental & social standards, as well as national regulations
      • Leading on leadership & development sessions during the course of the school year, or during induction training for new staff, as may be needed
      • Supervising school budget and optimization
      • ensuring school strength and financial sustainability goals are met
    • Day-to-day cyclical and school events, logistics involved in sitting for government-proctored national exams, regulatory processes, or any other efforts that support the school’s overall academic success, strength and sustainability
  • Other duties as assigned

You Should Have

  • Bachelor’s degree or Master’s degree
  • At least 3 years of teaching experience in a high performing school with a track record for strong school culture and learning outcomes
  • At least 4 years working in a leadership position at a school (preferably focused on school culture
  • Experience managing principals
  • Record of success in leading adults; prior experience with direct management and supervision in a network of high performing schools
  • Strong organizational skills and follow-through
  • Excellent analytical skills and ease with navigating, summarizing large data sets (Excel, Stata, R, SPSS all acceptable)
  • Demonstrated resourcefulness in problem-solving
  • Exceptional communication (written and oral) skills
  • Excellent organization and planning skills, with strong attention to detail
  • Strong belief that individuals thrive and succeed under structure; that we’re not taking away autonomy but setting individuals up to succeed
  • Ability to take feedback positively and turn it into quick improvement
  • Ability to work independently, collaboratively, and/or under the direction of senior management, as needed
  • Flexible and able to multi-task coupled with the ability to set priorities and follow through with results
  • A combination of confidence and humility

You’re also

  • A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
  • A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, Bridge works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. 
  • A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
  • A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
  • A data-driven decision-maker – When making decisions, you don’t rely your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
  • A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.