Product Designer, Brandwatch Reviews

Product United Kingdom Brighton, England London, United Kingdom


Brandwatch is the global leader in social and digital consumer intelligence, working with the biggest brands and most admired agencies worldwide – 39 of the Fortune 100 are clients. 

Recently named a leader in The Forrester Wave™, we build smart software solutions that help capture, understand and share insights from millions of conversations across the web and beyond. Home to over 500 people worldwide with offices in 10 locations, Brandwatch is a place that motivates and supports its staff to find answers to new problems in an ever changing social and digital world.

Brandwatch is part of Cision Ltd—a leading global provider of innovative earned media software and services to public relations and marketing communications professionals.

Brandwatch Reviews is a product that was originally developed by the Brandwatch Incubator, and brought to market in mid 2020. It’s early market acceptance / adoption has been strong, and we are now ready to invest in a significant expansion of the team behind it to help accelerate development and scale. 

Role description

We have created an exciting new opportunity for a full time product designer to be integrated into our Reviews Team. The new product designer will lead the full product design process for Brandwatch Reviews, helping to ensure it continues to meet our high design standards, and delights our customers.

Good collaboration and communication skills are key to succeeding in this role. You’ll be working directly with our Reviews Product Manager and the team of developers, working on the continued development of this relatively new and high growth part of the Brandwatch product suite.

You will have direct contact with customers to understand their needs, evaluate customer research and translate those findings into design opportunities.

The ideal candidate should complement their design and UX skills with a flair and originality that’ll make a tangible difference to the outputs of the team. You’ll help us push the boundaries of convention and ultimately make our customers sing out loud with delight.

If you’re a talented Product Designer who is motivated by any of the above, then this could be the perfect role for you.

You must:
  • Have at least 2 years aggregated commercial experience working as a product designer on digital products (web apps/SaaS preferred over mobile/native)
  • Present a portfolio during your interview that demonstrates excellence in your craft and shows us your process of translating outcomes into outputs
  • Have experience working across multi-disciplinary teams while context shifting across multiple projects
  • Be able to plan, organise, and lead on all aspects of the design stages from concept to release while keeping to tight deadlines
  • Be able to distil and translate complex requirements into modern, accessible, and inviting experiences
  • Have experience driving UX design within an agile / lean team environment
  • Understand and be conversant with core visual design principles
  • Know how to work within established design systems / pattern libraries
  • Have strong communication, influencing and relationship-building skills
  • Document and present your work efficiently and effectively to a variety of stakeholders and colleagues from juniors through to execs
  • Have experience of collaborating on user research tasks, as part of the design process.
  • Be able to plan and conduct user research yourself (generative and evaluative) - translating those findings into design opportunities
You might:
  • Have a passion for data visualisation
  • Have strong visual design examples in your portfolio
  • Have designed and tested information dashboards before
  • Have experience designing for mobile contexts

    At Brandwatch, we offer flexible and remote working, a competitive benefits package, an extensive people development program, including LinkedIn Learning for every employee and in-house courses such as our Brandwatch Leadership Development program, and community-focused groups, such as our Diversity & Inclusion and Green committees.

    Working at Brandwatch: Our values are about being authentic, bold, and creative. And we believe these values are best embodied by enabling people to do their best work in an environment that works for them. Whether fully remote, within one of our global offices, or a combination of the two, we have the tools and resources to make working to these values both possible and enjoyable.