Director of Growth, Customization & Commerce (Boxy Charm)

Growth Pembroke Pines, Florida


About the Role:

We are looking for a proven growth leader to enhance, develop, and create new programs that improve BoxyCharm’s value proposition.  This individual will focus on providing innovative customization and commerce opportunities to our members, enhancing the value prop of the subscription for our members.  In doing so, they will increase attachment rate and the average revenue earned per BoxyCharm member. The ideal candidate should be able to size & model opportunities, create strategies and consistently execute plans, collaborate effectively with diverse cross-functional partners, and be able to lead a team to a common goal while maintaining a structured timeline. This candidate will act as the hub of the wheel, working across the organization to develop value-add commerce initiatives and enhancements to the member experience. 

Are you a dynamic e-commerce marketing leader who can balance long-term initiatives with short-term optimization to ensure we hit aggressive quarterly targets while setting ourselves up for step-change growth? If so, we want to hear from you!  

What You’ll Be Doing:

  • Responsible for creating and hitting aggressive quarterly targets for revenue and commerce penetration
  • Analyze customer demographic and behavioral data, conversion funnels, experiment data, and qualitative member insights to identify opportunities to drive incremental revenue from existing members
  • Prioritize and drive high-impact growth initiatives and lead cross-functional teams (e.g., Product, Analytics, Engineering and Marketing) on a structured timeline to launch
  • Create and enhance experiences that add value to the customer through personalization and control
  • Own commerce experimentation and optimization, with a laser focus on increasing conversion and revenue
  • Leverage member data to develop segmentation and targeting strategy, and deliver personalized experiences to increase orders and revenue per customer

What We’re Looking For:

  • Bachelor’s degree required – ideally in business, marketing or technical field
  • 10+ years experience in a relevant growth role: Product manager, growth marketing manager, product marketing manager, project management, merchandising, management consulting, performance analytics, business analyst, growth strategist, etc.
  • 5+ years experience in the planning and execution of driving revenue growth for a B2C eCommerce company
  • 5+ years of team management experience 
  • Experience with launching and leading cross functional projects to drive customer & business impact. 
  • Strategic and analytical thinker, experience with financial modeling; experience SQL and/or R a plus
  • Great written and verbal communication skills
  • Great project and process management skills.  Experience with working across cross functional groups to drive initiatives
  • Experience in a fast-paced and nimble environment; experience at a startup a plus
  • Obsessive attention to detail. Confident deploying programs and features to millions of users error free
  • Data-driven: You are relentless about digging into the data to discover insights and understand not just “what” the data tells but the “why” behind the numbers

What We Offer
  • Competitive salary & equity grants
  • Medical, dental & vision insurance
  • Annual bonus program
  • Paid time off & work from home flexibility
  • Free BoxyCharm subscription
  • Learning & development programs 

About BoxyCharm

BoxyCharm, a BFA Industries brand, was founded in 2013 and continues to be a leader in the beauty subscription industry experiencing immense growth year over year. BoxyCharm is the #1 searched beauty box brand on YouTube and was named one of the fastest-growing companies in the nation by Inc Mag. BoxyCharm champions self-expression and has a huge presence on social media with an avid community of beauty enthusiasts. BoxyCharm’s primary offices are in Miami and San Mateo.

We are an equal opportunity employer who celebrates diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.