Operations Analyst

Merchandising Pembroke Pines, Florida


As a member of the Merchandise Operations team, the Operations Analyst will be responsible for operating and maintaining the allocation module, a software infrastructure in charge of matching customers with the best available kit for them, which is at the core of the company’s operations process. Additionally, this individual will work closely with the technology team to create and implement data quality metrics and standards that will serve as the foundation for business KPIs. This role will require creative problem solving and as well as focused planning and execution. As such, the ideal candidate will have excellent communications skills in addition to strong data & analytical skills.

What you'll be doing

  • Operate and maintain monthly personalization models to determine product allocations based on customers’ preferences and data integration
  • Provide insights on personalization results
  • Monitor product trends during events and provide guidance about selling patterns, the timing of future purchases, and purchasing philosophies
  • Assure the completeness and correctness of the input and output, and communicate with other departments to fix discrepancies
  • Define and implement standards and solutions to provide high-quality data that will be used as the basis for analytics across the whole company
  • Extract and manipulate data from warehouse
  • Create visualizations, reports and dashboards that will be used to convey key merchandise KPIs on a real-time basis to key business stakeholders
  • Provide ad-hoc solutions to arising merchandising issues
  • Actively assist in improving the usability, usefulness and functionality of customized systems
  • Present complex data and analyses to non-technical audiences

What we're looking for

  • Bachelor’s degree or higher in Finance, Math, Statistics, Engineering or a related field
  • 3+ years working in data analytics or related responsibilities
  • Advanced knowledge of SQL and strong experience working with large and complex data sets
  • Understanding of relational databases, table structures, and schemas
  • Other experience with coding platforms such as R, Python, SAS, or others is highly desired
  • Solutions-oriented thinking, looking for the smart solution to a problem
  • Well organized and able to work independently within a distributed team
  • Excellent communication, documentation and attention to detail

What We Offer

  • Competitive salary & equity grants
  • Medical, dental & vision insurance
  • Paid time off
  • Free BoxyCharm subscription
  • Learning & development programs

About BoxyCharm

BoxyCharm was founded in 2013 and continues to be a leader in the beauty subscription box industry experiencing immense growth of more than 100% year over year. We work with some of the hottest brands including Butter London, Dr. Brandt, Elemis, GlamGlow, Smashbox, Tarte, Too Faced, and many more. Today, BoxyCharm has a community of more than 2.4 million followers across its social media platforms, 10 million monthly visitors online, and is the #1 searched beauty box brand on YouTube. In 2018, Inc magazine named it as one of the fastest-growing companies in the nation. BoxyCharm is headquartered in South Florida and has an office in Toronto, Canada.

We are an equal opportunity employer that celebrates diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us.