Diamond & Jewelry Sales Consultant - Aventura Mall

Customer Service Miami, Florida


Description

Diamond & Jewelry Sales Consultant – Aventura Mall

Responsibilities:

  • Communicate the Blue Nile Difference, instilling trust and confidence in our brand
  • Demonstrate exceptional Customer Service and continually develop your product knowledge to educate customers
  • Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
  • Proactively follow up on all internal and external communications while maintaining Blue Nile service standards
  • Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations
  • Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth
  • Continuously maintain excellent attendance and punctuality
  • Consistently achieve or exceed company sales and service goals
  • Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.

Qualifications: Previous retail sales or customer service experience required.

  • High School Diploma or GED
  • Jewelry experience a plus but not required
  • Excellent interpersonal, creative problem solving, organizational and time management skills
  • Excellent listening, written and verbal communication skills
  • Strong attention to detail and high integrity
  • Ability to work within deadlines in a fast paced environment
  • Strong computer, typing/keyboarding and data entry skills; aptitude to effectively and efficiently navigate through all computer systems
  • Ability to stand for extended periods of time
  • Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons
  • Authorized to work in the U.S

What we offer:
Blue Nile contributes 100% of the employee premiums for Medical/Vision, Dental and a significant portion of premiums for your dependents.

  • Medical, Dental, and Vision Healthcare Coverage
  • 401(k) with Company Match
  • Paid Vacation
  • Competitive Salaries
  • Business Allowance
  • Employee Discount
  • Employee Referral Bonus