VP, Technology Operations

Product and Technology Pleasanton, California


Position: VP, Technology Operations


At BlackLine, we’re empowering companies by revolutionizing enterprise financial systems. We began by automating the financial close process and are now innovating ways to improve global financial processes. BlackLine’s drive for continuous innovation has led to recognition as a leader in financial software products. We’ve automated the financial close process, created global reconciliation software products, and partnered with SAP.  To our customers, we bring peace of mind.  To our employees, enthusiasm for the value they bring, a progressive work environment that supports work-life balance, and a commitment to their success.

The role you’re applying for:

Reporting to the Chief Technology Officer, the Vice President of Technology Operations is a key leader responsible for ensuring that all programs and projects within the Product & Technology organization are planned, managed, and governed in a consistent, transparent, and disciplined manner. 

The position requires an experienced technology professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment. S/he will be a program management leader who embodies BlackLine’s leadership principles of leading by example, communicating openly, enabling and inspiring others, exceling with partners, acting decisively, and collaborating effectively.

What You’ll Do:

  • Oversee project and program management disciplines to include SDLC methodology, governance and processes, portfolio financials, PMO resources, Agile training and Scrum coaching, release readiness activities, resource planning, and operational support functions across Product, Engineering, and Cloud organizations.
  • Develop and implement consistent methods for portfolio delivery, team structure, financial management, risk management, portfolio/program/project reviews, escalation processes, business case development and cross-functional team leadership.
  • Plan, execute, track and manage scope, schedule, and cost for all projects in the portfolio.
  • Define and implement the utilization portfolio/program/project performance metrics (KPIs) and indicators for progress utilizing metrics to provide a data-centric view of PMO performance and to direct ongoing improvement efforts that will impact outcomes
  • Communicate and drive adoption and alignment of standards, policies, and procedures across the organization
  • Support the preparation of the organization’s strategic planning and Investment Planning processes
  • Lead M&A technology due diligence and integration related to new products and services


What you need:

  • Bachelor’s degree in Engineering, Computer Science, or Information Technology; a Master's degree preferred
  • 12+ years of relevant work experience in either Program, Project or Portfolio management
  • 3+ years of experience with Enterprise SaaS solutions and modern web technologies
  • Solid general management capability with skills in the following areas: strategy, operational excellence, collaboration and innovation.
  • Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles
  • Independent judgment and mature decision-making skills to deal with programs that often have enterprise-wide scope and may have significant financial and compliance impacts
  • Experience in hiring, training, mentoring and managing a project team of 10 or more members
  • Exceptional knowledge of Agile/Scrum/Lean principles and practices
  • Solid understanding of project management techniques, methodologies, and best practices
  • Excellent ability to understand architectural and technical aspects of projects
  • Excellent verbal, written, and presentation skills, with a demonstrated ability to effectively communicate technical and business issues to support the strategic goals

Why do you want this job?

  • This is an opportunity to help drive product planning and delivery for the Industry’s most innovative and thought-leading SaaS provider in Finance and Accounting.
  • You will be a co-pilot to the CTO in driving execution across all Product and Technology teams within BlackLine.
  • This role offers the opportunity to build and guide a team of top-talent project and program managers, as well as the methodology and processes to scale the product innovation engine for an industry market leader.

Working @ Blackline:

BlackLiners think it’s a great place to work and some others do too: BlackLine has been recognized as one of the best places to work by LA Best Places to work for five years in a row, and as one of the top Technology companies to work for by Fortune magazine, Gartner, and Deloitte’s 500 top Technology companies. We strive to create a challenging and engaging work environment.  Please reach out to us if you’re interested in a role with BlackLine!


Equal Employment Opportunity

BlackLine believes that our diversity is one of our greatest strengths, and we do not tolerate discrimination. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, natural hair, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, including HIV and AIDS, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation.

We’re proud to continue to stand by this policy and will grow our company with attention to this instrumental belief in our hiring and promotion practices.

We encourage applications from all qualified candidates and will reasonably accommodate applicants’ needs in accordance with applicable law throughout all stages of the recruitment and selection process. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected]