Senior DevOps Engineer

Technology United States


Senior DevOps Engineer

Remote - US 


The Opportunity:

Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.  


We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. 


For more information about Anthology and our career opportunities, please visit


As part of the K-12 Education Technology team known as Blackboard Community Engagement (CE), you will help districts and schools to reach their staff, parents, and students by managing the infrastructure needed to deliver an omni-Channel, integrated communications and marketing tools that increases brand awareness, engagement, and community outreach.


The DevOps team is responsible for thousands of AWS cloud-based resources through deployment automation, extensive monitoring, and intelligent management systems. The senior role is hands on, cross-team oriented and champions problems while driving continuous improvement and innovation into the team and products. This role is responsible for all objectives that underpin the security, quality, reliability, and uptime of the production applications.



Specific responsibilities will include:

  • 24/7/365 responsibility for assigned production applications, including on-call responsibilities, following defined procedures, owning and managing a runbook for each application, and maintaining system uptime to contractual SLA’s
  • Maintain and improve the environment to meet or exceed required compliance standards
  • Build, maintain and improve a CI/CD pipeline in support of all assigned CE applications
  • Work and priority management of all assigned projects and tickets to meet company objectives and client SLA’s
  • Support of non-production environments where appropriate, including development and test environments
  • Executing and maintaining industry best practices for security, compliance, and auditing, including a continuous improvement cycle
  • Occasional travel to company sponsored meetings or industry events may be required



The Candidate:

Required skills/qualifications:

  • At least 4 years of cloud-based DevOps engineering experience
  • AWS experience (certifications a plus)
  • Innovative mindset focused repeatable automation through scripting and advanced DevOps tools (PowerShell preferred)
  • Multi-technology background with a primary focus on Microsoft Windows products and tech
  • Experience working in a secure, controls-based environment that requires auditable evidence trails to meet compliance requirements
  • Demonstrated experience with 24/7/365 production support in a cloud environment, including outage/incident management
  • Demonstrated experience troubleshooting complex problems in a full stack application environment, including cloud-based and traditional infrastructure
  • Demonstrated collaboration across departments, teams, and partners in different geographic areas
  • Excellent written and verbal communication skills across different layers within a company



Preferred skills/qualifications:

  • Bachelor’s degree in technology related field
  • Microsoft certification(s) in Windows Server or related technologies
  • Experience managing an evolving set of technologies as a product matures



This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.   



Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.


This position is not available for candidates residing in the following states: CO, CA, MA 

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