Ticket Sales Agent, Gateway Arch

Gateway Arch and Riverboat Cruises St. Louis, Missouri


Ticket Sales Agent, Gateway Arch ($16.30/hr + $300 Hiring Incentive) 


Be a part of the Gateway Arch team by working as a Ticket Sales Agent! The Gateway Arch is looking for enthusiastic individuals who can effectively interact with guests and ensure a memorable visit to the Arch. Please see the following information regarding position expectations, skills, and requirements.  


  • Always have a positive, friendly, and approachable demeanor while having fun!
  • Continually exceed guests’ expectations by always having a guest first attitude.
  • Be prompt and accountable when you are scheduled to work.
  • Follow the dress code by always wearing your uniform.
  • Adhere to all policies and procedures of the Gateway Arch and National Park Service.
  • Maintain a professional appearance.
  • Engage incoming and departing guests in a warm, genuine and friendly manner when working as a greeter.
  • Maintain an alert, professional posture when not actively engaged in guest transactions.
  • Keep work area tidy and clean.


  • Must be at least 16 years of age or older.
  • Must pass alcohol and drug screening.
  • Must pass basic background check.
  • Must pass math proficiency questionnaire (located in employee application).
  • Must have weekend, evening and holiday availability.

Knowledge, Skills & Abilities 

  • Excellent communication skills and enthusiastic tone of voice
  • Ability to cross-sell and up-sell Gateway Arch attractions
  • Basic computer skills
  • Active listening to ensure full attention is given to guests and their current needs
  • Ability to manage high volume of work
  • Previous cashier experience highly desirable
  • Ability to sit for 3 continuous hours and up to 9 hours a day

$300 Hiring Incentive 

  • 1st payment - $100 following successful completion of 30 days of employment
  • 2nd payment - $100 following successful completion of 90 days of employment
  • 3rd payment - $100 following successful completion of 150 days of employment

*Employees must work at least 15.5 hours per week to be eligible 


  • All employees receive a FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus
  • FREE Parking at Local Garage 
  • Eligible to earn paid time off after 180 days
  • Discount at Arch Café
  • Discount at Paddlewheel Café
  • Discount at Arch Store
  • 2 St. Louis Riverfront Cruise tickets


Typical Summer Season (Memorial Day to Labor Day) Hours of Operation are 9 a.m. to 8 p.m. 


Typical Winter Season (Labor Day to Memorial Day) Hours of Operation are 9 a.m. to 6 p.m. 


Closed on Thanksgiving Day, Christmas Day, and New Year’s Day 


Busiest Times of the Year: 

  • Last two weeks in March
  • Memorial Day Weekend
  • Fourth of July
  • Mid-June through Mid-August
  • Labor Day Weekend
  • Thanksgiving Weekend
  • Christmas through New Year's Eve


*It is important to note that although we attempt to be as flexible as possible in scheduling, it is difficult to receive time off around holidays. 


Bi-State Development is committed to providing an Equal Employment Opportunity experience for all employees, applicants, vendors and customers with an environment free of discrimination, harassment, and retaliation.