Riverboat Captain
Description
Riverboat Captain PT ($32.19/hr + $500 Hiring Incentive)
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Mission |
Safely and efficiently operate a passenger vessel in accordance with all applicable regulations and company policies. Ensure the safety and well-being of passengers, crew and the vessel. Exceed guest expectations by actively engaging with them, ensuring their safety, and attending to their needs during the cruise. Deliver engaging and informative narrations about points of interest, history and the river along the route. |
Essential Outcomes |
Navigation and Vessel Operation:
Passenger and Crew Management:
Safety and Security:
Communication and Reporting:
Maintenance and Upkeep:
Narration and Guest Engagement:
Other:
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Requirements |
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Knowledge, Skills & Abilities |
Interpersonal Skills: Excellent interpersonal skills and the ability to handle sensitive employee relations matters with professionalism and discretion. Customer Service: Extensive customer service skills, ensuring a positive and enjoyable experience for all passengers. Initiative: Ability to work independently and as part of a team. Industry Knowledge: A strong understanding of the technical and operational aspects of all riverboat positions essential for effective leadership and supervision. Knowledge of Vessel Maintenance: Strong understanding of vessel maintenance requirements and ability to troubleshoot, perform or oversee tasks to ensure the safe upkeep of the vessel. Judgement and Decision-Making: Ability to problem-solve and make decisions quickly and effectively in emergency situations. Communication Skills: Excellent public speaking and communication skills to deliver engaging narrations and interact with passengers. Navigation and Vessel Operation: Demonstrated ability to safely navigate a vessel in congested waters and challenging conditions, along with strong organizational skills and the ability to comprehend technical manuals and Coast Guard regulations. Physical Requirements: Ability to stand for extended periods, up to 6 hours per day. Ability to routinely bend, stretch, crawl, climb, kneel, and lift heavy objects (over 50 pounds). Ability to quickly climb ladders and stairs. Ability to go into confined spaces. Ability to work in all weather conditions. Good vision and hearing. Ability to physically participate in all Coast Guard drills. |
$500 Hiring Incentive |
*Employees must work at least 15.5 hours per week to be eligible |
Benefits |
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Education | Experience | ||
Degree: | High School diploma or equivalent required. Firefighting course preferred (can obtain on the job). In addition, Valid U.S. Coast Guard License (Master of 100 tons) with appropriate endorsements required. | Years: | Minimum three (3) years of experience on a passenger vessel as Master or equivalent required. Minimum three (3) years of supervisory/management experience required. |
Field: | Marine Operations | Field: |
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Bi-State Development is an equal opportunity employer.