Maintenance Management Computer Systems Administrator

Full-time employment opportunity with a dynamic and multi-faceted resource for economic development in the St. Louis region.

About Us

Since 1950, we have partnered with private and public organizations on hundreds of projects that have created thousands of jobs on both sides of the Mississippi River.

BSD operates with a focus on making a positive impact on the region and the nation, better connecting the Bi-State area to the rest of the world. We are impacting neighborhoods, large and small, in Illinois and in Missouri, with investments that are shaped by our unique perspective of the region and its potential.

Why Work Here

• Join a company committed to making a positive impact in the community
• Receive a competitive salary
• Enjoy comprehensive medical, dental, and vision coverage starting on your first day
• Earn 4 weeks of paid time off (PTO) each year
• Take advantage of 10 paid holidays annually — plus a floating holiday to celebrate your birthday
• Contribute to our company-sponsored 401(k) retirement plan
• Access supplemental benefits through Unum, including off-the-job accident, critical illness, short-term disability, whole life, and hospital indemnity insurance
• Participate in our wellness program, which includes free health screenings
• Use our Employee Assistance Program (EAP) for confidential support and resources
• Bi-State Development is an eligible employer for the Public Service Loan Forgiveness (PSLF) program
• Get exclusive gym discounts at Club Fitness, The Edge Fitness Clubs, and OneLife Fitness at Ballpark Village
• Work out anytime at one of our nine onsite gyms, available 24/7
• Enjoy free MetroLink and MetroBus access
• Save with discounted cell phone plans

The Role

The Maintenance Management Computer Systems Administrator is responsible for managing the maintenance management system (MMS), which supports the ongoing functions of the Vehicle Maintenance (VMD), Maintenance of Way (MOW), and Right of Way (ROW) departments.

Starting Salary: $66,940.00  - $78,095.00

Responsibilities

• Maintains direct responsibility for the interface of data from multiple databases, including Oracle, Computer-Aided Dispatch (CAD) / Automatic Vehicle Location (AVL), Environmental Systems Research Institute (ESRI), Fleet Management System (FMS), Vehicle Intelligence, and future data collection platforms.
• Creates and maintains adjustments in the application structures and in any new customer procedure, ensuring accuracy and consistency.
• Maintains responsibility for updating all training material and providing training on any new functionality within the MMS.
• Implements new software releases into production, maintaining supporting policies, and procedures.
• Administers the MMS and LHP Engineering Solutions (LHP)/Telematics databases, including the analysis and reporting of key performance indicators (KPIs).
• Ensures reliable information is available to support management decision-making.
• Conducts internal audits to verify data accuracy and system integrity.
• Forecasts and plans all scheduled maintenance functions.
• Ensures the 24/7 availability, reliability, and functionality of critical computer systems.
• Provides system analysis and problem resolution through working with Agency staff and vendors.
• Analyzes computer system needs, advises budget plan, and coordinates and implements new computer hardware, software, equipment and systems for the VMD, MOW and ROW.
• Provides ongoing training and support to end-users; develops and maintains user guides, training materials, and procedure manuals.
• Performs system upgrades, including testing, installation, training, interfaces and problem resolution necessary to affect a success outcome.
• Ensures system integration and compatibility of software solutions across the agency.
• Develops and distributes reports using Structured Query Language (SQL), Crystal Reports, and other reporting tools.
• Oversees smart bus software applications, analyzing performance, and implementing optimization measures.
• Ensures information systems remain user-friendly and accessible across departments.
• Facilitates effective communication between agency staff and software vendors.
• Continuously evaluates and enhances system functionality and capabilities to meet evolving operational needs.
• Supports the Transit Asset Management (TAM) Analyst in condition assessments and National Transit Database (NTD) reporting processes.
• Provides backup administrative support for other system administrators.

• In-depth knowledge of information system technologies, software functionality, logic, and wide area network (WAN) systems.
• Skilled in systems analysis with the ability to make sound, complex decisions under pressure.
• Comprehensive understanding of preventive maintenance procedures, techniques, and tools used in servicing light rail vehicles, cars, trucks, vans, medium- and heavy-duty transit vehicles, facilities, and rail infrastructure.
• Thorough knowledge of maintenance policies, procedures, and practices across all Metro maintenance departments.
• Strong knowledge of proper repair and rebuild techniques for major vehicle systems and component parts.
• Demonstrated ability to organize, manage, and complete large-scale projects effectively and efficiently.
• Demonstrated skill in troubleshooting and resolving complex technical issues.
• Demonstrated ability to research, analyze, and resolve intricate maintenance or mechanical problems, develop actionable solutions, and implement corrective actions that positively impact departmental objectives.
• Effective oral and written communication skills, with the ability to convey technical information clearly to diverse audiences.

Education

Experience

Degree: Bachelor's Degree preferred.

Relevant certifications in networking, database management (e.g., SQL, Oracle), and reporting tools (e.g., Crystal Reports, Power BI) preferred.

Years: Minimum three (3) years related experience with preferred education and credentials. Or five (5) years experience with increasing responsibilities or technical scope.

Field: Business Administration, Computer Science, Information Technology, or related field

Field:  Facilities/Vehicle Maintenance

Compensation Disclosure:

Bi-State Development is committed to ensuring all employees are compensated fairly. The salary range provided reflects our current expectations for this position. However, final base salary or offer may vary depending on several factors, including skills, qualifications, experience, business needs, and budgetary considerations.

Bi-State Development is an Equal Opportunity Employer.