Planning Systems Specialist

Full-time employment opportunity with a dynamic and multi-faceted resource for economic development in the St. Louis region.

About Us

Since 1950, we have partnered with private and public organizations on hundreds of projects that have created thousands of jobs on both sides of the Mississippi River.

BSD operates with a focus on making a positive impact on the region and the nation, better connecting the Bi-State area to the rest of the world. We are impacting neighborhoods, large and small, in Illinois and in Missouri, with investments that are shaped by our unique perspective of the region and its potential.

Why Work Here

• Work for a company that strives to make a positive impact in the region
• Earn competitive salary
• Gym Discounts with Club Fitness and OneLife Fitness at Ballpark Village
• 24 hour access to our 9 onsite gyms
• Wellness program that provides free health screenings
• Discounted Cell Phone service
• Free MetroLink and MetroBus access
• Medical, Dental, Vision coverage effective on your 1st day
• 4 weeks earned PTO
• Your Birthday is a floating holiday
• Company sponsored 401k plan
• Employee assistance program
• Bi-State Development is an eligible employer for the Public Service Student Loan Forgiveness program
• Tuition Reimbursement Available

The Role

This position supports the ongoing technical applications of Metro Operations within the Planning and System Development Division, and specifically in the Scheduling Department, by maintaining data and systems of Metro’s Planning, Scheduling and Monitoring Systems, to include: the Trapeze FX Scheduling System, Trapeze AVL, Trapeze INFO Agent / Web and COM, Fare box / Smart Card, ongoing intelligent transportation systems (ITS) applications including customer-focused applications of automatic vehicle location (AVL), the Automated Passenger Count System (APC), and their interfaces with other geographic information systems (GIS)-based Systems and Reporting Systems used in the Planning and Systems Development Division. The position provides the analysis of computer system needs, creation of customized applications and coordination of testing and implementation of upgrades, ensuring integrity of interfaces with related systems.

Responsibilities

• Works with the Planning Systems Manager to ensure the integrity of extracts from the Trapeze FX Scheduling System to the interfaced systems including the Fare box / Smart Card, APC, CAD/AVL, Hastus (Payroll), Trapeze INFO Agent / Web, Google Transit and Trapeze PASS Systems.
• System Analysis and problem resolution working with agency staff and vendors in support of systems used by Metro Operations.
• Perform upgrades, including testing, installation, training, interfaces and problem resolution for systems used by the Planning and System Development Division.
• Continually evaluate and upgrade system capabilities to fully develop all components of the Scheduling System.
• Maintain the CAD/AVL and APC databases including analysis of on-time performance, running times and passenger loads at trip and stop level.
• Create of trip and stop-level reports and GIS data from the CAD/AVL, APC and Fare box/Smart Card databases.
• Prepare regular reports of ridership and on-time performance.
• Collaborate with Agency staff in the analysis of Customer Service data and Communications Center data.
• Provide in-situ technical expertise to facilitate effective statistical research and analysis of the voluminous data available by providing automation and access to relevant data.
• Communicate effectively with Agency management, union officials and outside parties regarding the design and implementation of transit services.
• Provide subject matter expertise as it relates to explaining schedule related changes to the public, customer service, communications staff and stakeholders.

Transit Knowledge

Conceptual knowledge of transit needs, problems, constraints, and models that govern public transportation service distribution in the St. Louis region.

Analytical Ability

Must possess the aptitude for mathematics and critical thinking, and the ability to develop skills related to schedule development.

Technical Skills

Knowledge of Information Systems technologies, basic software functionality and logic and system analysis.

Proficiency in computer applications for transit planning and scheduling, including GIS, Tableau, MS Excel and Access, SQL and Oracle databases. Knowledge of Trapeze or similar specialized scheduling software, Application programming, and data scripting language (e.g., C++, Python, R, or SQL) and System Administration required.

Communication Skills

Must possess the aptitude to communicate effectively, both orally and in writing, including establishing and maintaining effective working relationships. Must interact professionally with Agency operations staff, technical personnel, and the public.

Education

Experience

Degree: B.A./B.S. required, M.A /M.S. preferred, Certification in Networking, Database Management, Crystal Reports or other ad-hoc reporting tools desirable.

Years: Three (3) years required. Post-graduate education may be considered in lieu of experience

Field: Urban Planning, Transportation Engineering, Mathematics, Computer Science or related field

Field: Transportation Engineering, Urban Planning, Transit Scheduling or related field

Bi-State Development is committed to providing an Equal Employment Opportunity experience for all employees, applicants, vendors and customers with an environment free of discrimination, harassment, and retaliation.