Riverboat Captain

Gateway Arch and Riverboat Cruises St Louis, Missouri


Description

Riverboat Captain PT ($31.66/hr + $500 Hiring Incentive)

 

Mission

Provide an attractive, safe, clean, and secure vessel by supervising the efforts of the deck crew in maintaining the vessel and its equipment in a systematic manner to provide passenger satisfaction. Exceed guest expectations by actively engaging with guests, ensuring guest safety, and making sure needs are met while on the cruise. 

Essential Outcomes

  • Operate the vessel in compliance with all U.S. Coast Guard regulations, company policies and good marine practice.
  • Use prudent judgment in safely navigating the vessel in varying weather conditions, river stages, and harbor traffic.
  • Provide a safe, clean, and secure vessel by properly supervising the mate, deckhands, and other members of the crew.
  • Provide an enjoyable experience for riverboat guests.
  • Conduct periodic drills and routine inspections of all areas of the vessel and the vessel’s equipment to ensure safe operating.
  • Maintain the vessel’s logbook and submit cruise reports daily. 
  • Report equipment problems, personnel problems, unusual issues, and passenger complaints/suggestions to supervisor regularly.

Requirements

  • Must be at least 18 years of age or older.
  • Must pass alcohol and drug screening at hire (subject to ongoing random drug testing).
  • Must pass basic background check at hire.
  • Certified in First Aid and CPR.
  • Must have Transportation Worker Identification Credential (TWIC) card at hire.

Knowledge, Skills & Abilities

Excellent interpersonal skills to handle sensitive or difficult employee relations issues. Extensive customer service skills. Ability to understand the technical and operational aspect of the jobs held by employees. Ability to problem solve and make decisions quickly during emergency situations.  Demonstrated public speaking ability. Demonstrated ability in safe navigation of a vessel in congested waters. Excellent organizational skills. Ability to read and understand technical manuals and Coast Guard rules/regulations.

$500 Hiring Incentive

  • 1st payment - $150 following successful completion of 30 days of employment
  • 2nd payment - $150 following successful completion of 90 days of employment
  • 3rd payment - $200 following successful completion of 150 days of employment

*Employees must work at least 15.5 hours per week to be eligible

Benefits

  • All employees receive a FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus.
  • Free Parking
  • Discount at Arch Cafe
  • Discount at Paddlewheel Cafe
  • Discount at Arch Store
  • 2 St. Louis Riverfront Cruise tickets

Education

Experience

Degree:

Coast Guard License (Master of 100 tons) required. High School Diploma required.

Years:

Minimum 2 years on passenger vessel as Master or equivalent required.

Field:

Marine Operations

Field:

 

 

Bi-State Development is committed to providing an Equal Employment Opportunity experience for all employees, applicants, vendors and customers with an environment free of discrimination, harassment, and retaliation.