Strategic Business Development Intern

Gateway Arch and Riverboat Cruises St. Louis, Missouri


Strategic Business Development Intern/Graduate Student ($18-$20/hour)


This position offers challenging assignments to graduate students, enhancing their understanding of talent acquisition strategies, employee onboarding, customer experience research, and the implementation of incentive programs. This position will be responsible for supporting the hiring managers of Bi-State Development’s (BSD) Tourism Innovation Division (Gateway Arch and Riverboats at the Gateway Arch) with on-going recruitment initiatives, new hire onboarding and assisting with employee relations matters as needed. This is a paid internship which varies from $18-$20/hour based on education level. 

Essential Outcomes

  • Assist with the execution of recruitment strategies and tactics for the part-time and seasonal positions at the Gateway Arch and Riverboats.
  • Review all applications for seasonal & part-time positions & screen all applications for initial selection criteria (math assessment, writing ability, & schedule availability). Refer screened applications to appropriate hiring managers. Correspond with candidates about their applications including help with troubleshooting.
  • Maintain accurate and consistent records of all candidates to be hired and new employee data.
  • In accordance with BSD policies & procedures, submit & review all background check results for candidates to be hired.
  • Work with Safety Department to ensure that pre-employment testing policies & procedures are followed according to BSD policies and procedures.
  • Assist with employee onboarding process including facilitating new employee orientation for the part-time and seasonal positions at the Gateway Arch and Riverboats.
  • Assist with the on-going customer experience research for the Gateway Arch and Riverboats. Analyze results and create end of year presentation to be shared with Gateway Arch and Riverboats Management.
  • Assist with the implementation and monitoring of incentive programs.

Knowledge, Skills & Abilities

  • Excellent time management and judgment skills.
  • Must possess excellent verbal and written communication skills (in person and electronically).
  • Ability to be highly organized, energetic and articulate with exceptional attention to detail.
  • Must demonstrate initiative, flexibility and good follow-up skills.
  • Ability to work independently as well as in partnership with a team.
  • Ability to meet deadlines while managing multiple projects simultaneously.


  • Must possess a reliable form of transportation.
  • Must be proficient in Microsoft Office Suite
  • Must be able to work 15-20 hours a week. Taking into account class schedule, must be flexible with hours/days.
  • Currently pursuing a Master’s in Industrial/Organizational Psychology or a related field..




Enrolled in a Master’s program.


First or Second year in a Master’s program.


Industrial/Organizational Psychology or a related field.


Industrial/Organizational Psychology, Organizational Development, Training, or related field.


Bi-State Development is an equal opportunity/ access / affirmative action/ pro-disabled and veteran employer. Bi-State Development is committed to providing an Equal Employment Opportunity experience for all employees, applicants, vendors and customers with an environment free of discrimination, harassment, and retaliation.