The Role

To foster a collaborative learning environment where students can apply their academic knowledge to real-world challenges. This role aims to support various teams by contributing fresh perspectives, enhancing project efficiency, and driving innovation, while simultaneously cultivating essential skills that prepare students for successful careers in technology 

This is a one year position, working 20-30 hours a week in the office.

Starting Pay:  $20 hour

Responsibilities

• Help Desk Support: Provide hardware and software troubleshooting assistance.
• System and Network Monitoring: Assist in monitoring system performance and network health.
• Deployments and Upgrades: Help implement new systems and perform server updates.
• Cybersecurity Initiatives: Contribute to security tasks like scans and compliance checks.
• Script and Application Development: Write scripts or small applications to automate tasks.
• Documentation and Inventory: Maintain accurate documentation and manage inventory of IT assets.

Technical Knowledge and Skills :

• Solid understanding of hardware, software, and networking fundamentals relevant to enterprise environments.
• Familiarity with Windows, macOS, and Linux platforms, including basic configuration and troubleshooting.
• Knowledge of security principles, protocols, and best practices to support safe and secure IT operations.
• Ability to diagnose and resolve hardware and software issues using structured problem-solving techniques.
• Introductory experience with scripting or programming languages such as Python, Bash, or C# to support automation and development tasks.

Professional & Interpersonal Skills

• Strong verbal and written communication skills to collaborate effectively with technical and non-technical teams.
• Analytical mindset with the ability to assess issues and propose practical solutions.
• Willingness to learn new technologies and adjust to dynamic work environments and team needs.
• Ability to contribute positively to team efforts, share knowledge, and support group objectives.

Academic Projects

• College Coursework & Projects: Any hands-on projects completed as part of academic curriculum—such as system setup labs, network simulations, software development assignments, or cybersecurity exercises—are considered a strong advantage and should be highlighted during application or interviews.

Education

 Experience

Degree: Must be enrolled in a relevant degree program or a recent graduate.

 Years:  Currently enrolled as a Junior or Senior of a Bachelor's Degree program or enrolled in a Masters Degree program.  

Field: Computer Science, Engineering, or related field.

 Coursework:   Prefer that the candidate has completed foundational courses in networking, programing, or system administration.

Compensation Disclosure:

We believe that all employees should be paid fairly. As of the time of this posting, this is the expected base salary range. The base salary offer will be based on a wide range of factors, including skills, qualifications, experience, as well as business needs and budgetary review.

Bi-State Development is an equal opportunity employer.