Associate Director, Commercial Learning and Development

Location:  San Rafael, California Category: Commercial Operations


BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind.

BioMarin’s Commercial organization supports our global sales and marketing efforts around the world. Our global sales force continues to solidify the company’s commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific. Come join our team and make a meaningful impact on patients’ lives.

The goal of the Associate Director, Field Based Clinical Support is to develop materials and deliver training programs to help colleagues meet business objectives using Adult Learning Principles:

  • Partner closely with Field Based Clinical Support, PKU Brand Training Lead, Marketing, Medical Affairs, Field colleagues, and others to assure that created programs and materials will deliver the appropriate message to the customers
  • Collaborate with appropriate product marketing teams to understand product strategies and implement plans for execution within the Field Based Clinical Support organization
  • Develop and facilitate content for the Phase IV and Phase V curriculum for tenured Commercial Employees
  • Training Lead for the Market Access and Operations Teams
  • Support, develop and execute training initiatives with Field Based Clinical Support Directors/Field to be launched in the field (e.g. POA meetings, etc.)
  • Lead the design, development and delivery of training materials where appropriate
  • Plan and execute soft skills training for tenured Commercial employees
  • Training Lead for Market Access and Operations
  • Handle ad hoc training requests from customers
  • Work side by side and cross functionally with the CLD Brand Lead
  • Evaluate curriculum for continuous improvement for BioMarin Commercial working closely with Leadership
  • Faciliate the learning process via workshops, webinars, conference calls, 1:1 meetings and written communications
  • Participate in curriculum design and workshop development for advanced training
  • Work with cross-functional teams to set objectives for continuous improvement of effectiveness; message delivery, knowledge and skill building,etc.
  • Liaise with vendors, internal and external partners and provide appropriate training management where necessary
  • Provide on-going training on policies and procedures, as needed
  • Collaborate with all team members and partners

  • 5 years or more in Learning and Development preferred
  • Experience in orphan diseases/biotech preferred
  • Training experience preferred
  • Home Office/Corporate Office experience
  • Experience working in a corporate environment successfully with multiple stakeholders
Competencies needed:
  • Outstanding presentation and facilitation skills
  • Exceptional collaboration and teamwork skills
  • Comfortable dealing with ambiguity
  • Excellent written and oral communication skills
  • Ability to work cross-functionally
  • Disease and product expert
  • Team-oriented
  • Attention to detail
  • Self-motivated
  • Creative problem solver
  • Can persuade and influence others; manage conflict appropriately
  • Passionate about learning and able to share/communicate that passion with others
  • Can juggle multiple projects at once
  • Good planning and organization skills
  • Organizational savvy
  • Sense of urgency
  • Technically proficient including use of the iPad,PowerPoint and Excel
  • Bachelor’ degree required.  Science-related background a plus
Preferred Education & Experience
  • 5 years’ or more in learning and development 
  • Leader trained or certified in skills development 
  • Background in field support training 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.