Director, Operational Excellence

Location:  Cork, Ireland Category: Business Development


BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind.

BioMarin’s Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin’s cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Come join our team and make a meaningful impact on patients’ lives.

The position is dedicated to evolving Shanbally on its journey towards operational excellence. Leading a team of Business Excellence Managers, Project Managers and Technical Training experts this position enables the delivery of exceptional business process performance. This position sits on the Shanbally site Leadership team and is accountable for the Shanbally operations improvement portfolio and ensures successful delivery of Shanbally initiatives in support of our strategic plan.

The role reports into the VP of Site Operations, Shanbally and is an active member of the Site Leadership Team.

A high level of initiative, energy, and motivation are key role requirements, as well as excellent leadership and organizational skills and effective collaboration with internal and external stakeholders.


  • The role will work with site leadership to develop a strategy that supports both incremental and transformative business processes.
  • The role leads a team that delivers exceptional results by building capability on site in lean, six sigma and any other methodologies that will serve to bring the site to a world class level of excellence.
  • The role will support the site to manage its finite resources through the effective utilisation of a PMO.
  • The role will support the site in its journey in maximising the effectiveness of the business through the development of an effective technical training program.
  • Lead the SBY operations review process and be responsible for identifying and collecting metrics to measure the performance of business processes against targets.
  • The role will maintain alignment in methodology, procedure and governance between Novato and Shanbally.


Detailed responsibilities include but are not limited to the following:

  • Establish strong working relationships with all stakeholders in Shanbally, across many levels to drive business process improvements.
  • Develop Shanbally Operations End to End Business Processes to drive alignment, communications and decision-making framework.
  • Collaborate with business to prioritize improvement ideas to be executed as projects through the management of strategy deployment systems.
  • Manage Business Process Improvement communications throughout Shanbally Operations.
  • Operate with a high degree of autonomy and professionalism and prioritize workload in accordance with business goals.
  • Recognize barriers to improvement efforts and work to remove them.
  • Support the development of capability for Lean, & Six sigma at Shanbally
  • Work to implement a culture of Right-First Time through partnerships with the business and provide leadership in the use of operational excellence principles and process to optimise our technical and business processes
  • Develop intranet presence and maintain electronic database of workflows and procedures.
  • Assist in the development of effective leadership team meetings and decision-making frameworks.


  • Collaborative Leadership - Ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment.  High tolerance for ambiguity and able to create order from chaos.  Builds credibility through solid relationships and solid track record of results. Ability to communicate at all levels
  • Ownership and Accountability– Takes accountability for actions, drives results, and able to learn from mistakes. Delivers on promises, goals, and expectations. Makes quality decisions and resolves problems with minimal delay as appropriate. Asks “what can I do to help?”
  • Communication- Ability to communicate effectively up and down, at all levels of the organization, present complex and/or new ideas with clarity and simplicity.  Ability to draft and deliver clear and concise procedures or business process documents.
  • Excellent planning and prioritization skills with the ability to multitask and adapt.  Able to synthesize large amounts of information.  Able to deliver results despite shifting environment
  • Analytical Problem Solving– Ability to identify problems, define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes.  Innovative and effective in solution development, risk mitigation, and execution.
  • Customer focused- Partners with customers, looks ahead to predict future customer needs. Manages expectations.
  • Change Management and Transformation – Ability to influence key stakeholders to drive Transformational Change during CI journey


  • Science, Engineering, Business BS/BA required or 15-20 years of business/operations experience.
  • Significant experience in lean & sis sigma with a proven track record. Preferable Lean Master or Master black belt certified.
  • Business Process Management Primavera p6 preferable
  • APICS certification preferable.


  • Minimum 15 years of bio-tech / regulated industry experience required with a proven track record of successfully leading, facilitating and managing large, cross-functional, business process improvement (Operational Excellence) initiatives.
  • Minimum of 10 years of project management/management experience required, managing teams and project portfolios.
  • Sound knowledge of cGMPs and equivalent industry regulations.
  • Working knowledge of electronic GMP systems (Trackwise, LIMS, CMMS, Oracle EBS, SAP, etc.) preferred.
  • Familiarity with Visio or other process mapping tools.
  • Knowledge of performance measurement tools and metrics.
  • Good facilitation, change management, interpersonal and problem-solving skills required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.