Associate Director, US Field Therapy Access Manager, Hemophilia
Who We Are
Our Commercial organization leads our global sales and marketing strategies around the world. Our integrated team continues to solidify BioMarin’s commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.
The Associate Director, US Field based Therapy Access Manager (TAM), Hemophilia – Gene Therapy, will be responsible for the execution of the site of care readiness and field reimbursement strategy for BioMarin’s gene therapy product for Hemophilia A. The Associate Director will support patient access partnering with all relevant internal teams, including Patient Access Services/Hub, National Accounts, Sales, Marketing, Trade, Compliance and externally with Hemophilia Treatment Centers (HTC), Institutions, and HCPs. This role requires strategic, tactical, operational, organizational, problem solving, communications, and project management skills. Strong results orientation and a sense of urgency to get things done are critical. This professional is an architect of creative solutions that embraces innovative approaches and is comfortable in an entrepreneurial and growing commercial organization and committed to ethical behavior in every aspect of their duties and in compliance with company policies and within the industry’s legal and regulatory framework. The ideal candidate will have experience in hemophilia and/or rare disease, in depth field reimbursement and competitive launch experience, including a strong understanding of and respect for this empowered community of patients, patient advocates and dedicated health care providers. Gene therapy experience is preferred.
- Contribute to and execute institutional and field reimbursement strategy in collaboration with management and internal and external partners
- Contribute to development of guidance documents on appropriate and effective engagement with external stakeholders (Institutions, HTCs and HCPs) in partnership with Compliance, management, and other internal partners to support rapid access to therapy
- Identify, build relationships, and educate key institution stakeholders on BioMarin’s patient support services/Hub, distribution model and payer contracting requirements to gain access to the product
- Provide site of care readiness support to key institution stakeholders on product logistics and technical requirements
- Support institution’s formulary committee discussions, partnering with relevant internal teams, including National Accounts and Medical Affairs.
- Act as a liaison between BioMarin’s patient support services hub and the treatment centers to educate providers on the BioMarin patient support services hub, including distribution of resources supporting education of institutional staff managing reimbursement available to staff at institutions such as coverage authorization guides, co-pay assistance programs, etc.
- Support BioMarin’s patient support services hub’s patient facing roles providing education to patients on coverage authorization support and product education
- Provide live one-on-one support to providers and address questions about coverage requirements, including education on the payers’ coverage authorization requirements and process
- Committed to acting ethically and in compliance within a highly regulated industry, consistent with training, policies, guidelines, and their own best judgment while adhering to all company policies
- As a customer facing position, partner with the Sales Account Managers and Patient Support Services Hub to provide education in support of the reimbursement needs of the prescribers, HTCs and institutions including supporting patient access and seeking compliant resolutions to barriers to care
- Educate institutions and prescribers on BioMarin’s patient support services hub, payer issues, policies/guidelines, trends, common reasons for PA delays, denials, and appeal processes
- Utilizes PRB-Approved materials to address patient questions about the role of the product in treating the clinical disease state for which the product is FDA approved
- Responds to patient inquiries about BioMarin RareConnections and other BioMarin-related support programs
- Evaluates patient comprehension of key product and support program information and reinforces patient-specific plans as defined by the treating HTC
- Provides long term follow up support to the patients following the infusion
- Enrolls referrals in BioMarin-related patient education and informational programs as desired by the patient or caregiver
- The TAM will also be expected to attend live in-person patient education events and Hemophilia chapter events.
- Travel ~50-75% to support above responsibilities
- 7+ years of field reimbursement and/or sales experience in the Pharmaceutical or Healthcare industries, including rare disease experience and launch experience
- Successful track record in field reimbursement or in pharma/biotech sales/management of high-cost products that required significant payer and reimbursement support
- Hemophilia and/or rare disease experience preferred
- Experience with both ‘buy and bill’ and Specialty Pharmacy distribution pathways for infusion/injectable products
- Demonstrated knowledge and understanding of infusion/injectable product processes and logistics to include the establishment of new sites of care
- Strong knowledge of the payer environment, including government and commercial payers
- Ability to interact with customers – prescribers, decision makers at institutions and patients
- Solid knowledge of patient services/HUB programs and experience working collaboratively with HUB roles
- A record of working effectively in a highly collaborative environment
- Strong knowledge and understanding of Compliance with HIPAA regulations, OIG guidance, Advertising and Promotion requirements, the Anti-Kickback Statute, and applicable policies, best practices, and guidelines
- Strong planning and organization skills
- Bachelor’s degree required
- Clinical nurse or Advanced Practice Nurse (APN) experience is highly valued
- Must be able to work evenings and weekends, as needed, since many HCP and patient education events occur during these times.
- Depending on territory, must have the ability to manage a multi-state territory with diverse customer base.
- Overnight travel is required and will range from 20%- 50% depending on the geography and business needs of the individual territory.
This is a remote position
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.