Senior Field Clinical Coordinator – Skeletal Conditions Dallas, TX

Location:  remote, United States Category: Commercial Operations

Hiring Manager: Carly Chelminiak ([email protected])

Description

BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind.
 
The Senior Field Clinical Coordinator: 
The Senior Field Clinical Coordinator (Sr-FCC) uses BioMarin approved educational materials to educate patients/caregivers on the safe and appropriate use of BioMarin marketed therapies. Sr-FCCs support Voxzogo product initiation and on-going therapy by collaborating closely with assigned clinics and the BioMarin account team (Field Sales, Field Reimbursement Managers, and BioMarin RareConnections.)  Sr-FCCs do not provide medical advice.  Sr-FCC’s are based out of their homes and support Voxzogo patients from participating clinics in a designated geographical region. 
 
In this role, the Senior Field Clinical Coordinator: 
  • Works closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections (RC) personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections  
  • Works collaboratively in an account team (Account Manager, FRM, Case Manager, Clinical Coordinator) moving cases from referral to specialty pharmacy shipment to product start
  •  Conducts caregiver/patient-level education with new starts including BioMarin product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic specific protocols at their request  
  • Provides in-person support for injection training of FDA-approved BioMarin marketed therapies as needed  
  • Utilizes motivational interviewing skills to empower patients/caregivers to advocate for their health needs. Provides reminders for medication, clinic-prescribed labs, and clinic appointments at times convenient to patients.   
  • Conducts ongoing patient/caregiver-level education on disease and product administration technique to support safe and appropriate use of therapy   
  • Participates in direct to patient educational events to raise patient awareness around disease state and appropriate BioMarin therapies. Typically conducted approximately 3X/year on weekends and throughout the week  
 
In addition to these responsibilities, the Senior Field Clinical Coordinator demonstrates leadership formally and informally on the broader team and consistently delivers the following:
  • Influence beyond their own geography and regular contributor to the advancement of cross functional teams 
  • Generation and communication of best practices and involvement in projects and initiatives that help shape strategy and implementation   
  • Uncovers obstacles and trends and create solutions that are widely adopted   
  • Considered subject matter experts in the role of a Clinical Coordinator and has advanced knowledge of achondroplasia. 
  • Contributes to regional and national assignments such as HUB training, Specialty Pharmacy education, field training, advocacy group alliance liaison, etc.   
  • Regularly takes on formal and informal peer leadership opportunities 
Competencies Required
  • Excellent interpersonal communication skills.  Advances patients’ health journey through exceptional motivational interviewing and positive outcomes.
  • Strong presentation skills.  Ability to provide dynamic and engaging presentations to small and large groups
  • An ideal team player who consistently demonstrates BioMarin Commercial values
  • Action oriented, tenacious, and anticipating obstacles and leading solutions
  • High business acumen and focused on customized value to all levels of customer (internal and external)
  • Adaptability, consistently picking up on the need to change personal, interpersonal, and leadership behavior quickly
  • Expert navigation of all systems and can align resources to action plans
  • Requires travel, minimum of 25% travel and some overnight travel required  
Experience and Education: 
  • 2+ years of Pharmaceutical experience as a patient educator  
  • 4+ years of direct patient care experience in rare disease   
  • Education as an allied health care professional   
  • Bachelor’s degree in Allied Health preferred or work experience equivalent 
 
Required:
  • Successful background check
  • Valid Driver’s license and driving record

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.