Benefits Specialist, NORAM

Business Support Durham, North Carolina


Description

The Benefits Specialist sits within our People Operations function and serves as a go-to resource for employee questions navigating health, welfare, retirement, and leave programs. Operating with a high degree of independence, you’ll manage day-to-day benefits questions, ensure compliance with company policies and legal requirements, and collaborate closely with payroll, leave vendors, and HR partners.

Position Responsibilities: 

Benefits Administration & Employee Support

  • Support employees through benefits enrollment, eligibility verification, and claims across health, welfare, and retirement plans - serving as a knowledgeable first point of contact for questions on coverage, plan options, and leave entitlements.
  • Respond to benefits-related inquiries, resolving routine questions and escalating more complex issues as needed
  • Maintain accurate benefits records, ensuring timely processing of enrollments, changes, and terminations
  • Prepare and manage required documentation and filings in alignment with internal policies and regulatory requirements

Leave & Attendance Management

  • Administer leave of absence processes, including coordinating documentation and return-to-work activities
  • Track and update leave and attendance data in HR systems, ensuring accuracy and compliance
  • Partner with payroll and external vendors to manage leave cases and resolve discrepancies
  • Coordinate return-to-work processes, including documentation preparation and employee communications

Experience & Knowledge: 

  • High School Diploma required
    • Bachelor’s degree preferred
  • 6 years of experience in benefits administration or HR operations, or a related field
  • Hands-on experience with HR information and employee benefits platforms and programs (health, welfare, retirement, and leave administration)
  • Experience with benefits data audits and record-keeping best practices

Skills & Abilities: 

  • Strong attention to detail with the ability to manage multiple priorities while maintaining accuracy
  • Solid understanding of compliance and regulatory requirements related to benefits administration
  • Clear communicator with the ability to explain processes to employees and stakeholders
  • Ability to collaborate effectively across teams and work independently with limited supervision
  • Proactive, solutions-oriented mindset with a focus on continuous improvement

 

 

The estimated wage range for this role based in North Carolina is between $32.20 – 39.10. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux’s bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate’s experience and will be presented in writing at the time of the offer. 
In addition, bioMérieux offers a competitive Total Rewards package that may include: 
·        A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options 
·        Company-Provided Life and Accidental Death Insurance 
·        Short and Long-Term Disability Insurance 
·        Retirement Plan including a generous non-discretionary employer contribution and employer match. 
·        Adoption Assistance 
·        Wellness Programs 
·        Employee Assistance Program 
·        Commuter Benefits 
·        Various voluntary benefit offerings 
·        Discount programs 
·        Parental leaves 
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Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at [email protected].

BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).