Description

The Outpatient Specialist’s main mission is to maintain and grow the current customer base while creating new opportunities through selling the BIOFIRE product line. This includes the sales of instruments, reagents and other services to drive increased adoption and market share within a defined geographical region. The Outpatient Specialist is directly responsible for achieving the territory sales goal through outpatient clinics affiliated with IDNs and clinics not affiliated with IDNs within their assigned territory.  Additionally, the Outpatient Specialist will manage both direct sales as well as sales through our distribution partners to achieve high performance in the areas of customer satisfaction, revenue, and profitability.

Primary Responsibilities

1. Deliver effective sales call management, opportunity management, pipeline management and forecast accuracy.
2. Identify and establish relationships with key customers and opinion leaders within defined territory.
3. Establish and maintain relationships with our distribution partners to support and advance opportunities and closes.
4. Assess, clarify, validate, and quantify the customer’s existing and unmet needs on an ongoing basis.
5. As a part of the Regional Sales team, the Outpatient-Market specialist will identify high value targets within assigned territory and develop strategies to close new business those accounts.
6. Maintain existing customer business to minimize lost business.
7. Work cooperatively in a matrix team and other colleagues to advance and close opportunities.
8. Serve as a liaison between the Outpatient market and Marketing. Channel competitive intel from the field to Marketing and participate as needed in marketing projects and new product launch request.
9. Identify key opinion leaders (KOLs) within defined territory.
10. Manage opportunity pipeline to ensure the timing of closes matches the monthly forecast as it is represented in our CRM tool and related dashboards.
11. Ensure the compliance of business activities meet the most stringent requirements of legal and ethical standards and current company policies.

Education and Experience

1. Associates degree and a minimum of 4 years of professional sales experience OR Bachelors degree and a minimum of 2 years of professional sales experience required
2. Bachelors degree with 4 years of customer facing experience within the IVD market in lieu of professional sales experience will receive consideration.
3. Strong Knowledge of molecular biology technologies, techniques, and disciplines preferred.
4. In vitro diagnostic (IVD) capital equipment preferred.
5. Point-of-care (POC) sales experience preferred.
6. Distribution-sales experience preferred.

Knowledge, Skills, and Abilities

Business Skills

• Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
• Leading without authority through influence and guidance of others towards a common goal by using expertise, persuasion, and personal qualities to inspire action.
• Business acumen to understand how a business operates and how to make it successful.

Intellectual Horsepower    

• Effective and efficient problem analysis that leads to high-quality decisions.
• Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.
• Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time.
     

Creating the New and Different    

• Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes.
• Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges.
• Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details
      
  Maintaining Focus    

• Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes
• Priority setting that align with business objectives
• Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
      
  Getting Organized    

• Organizing work and resources efficiently to ensure smooth operations
• Planning objectives and strategies to achieve them within a set timeline
• Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently
      
  Getting Work Done Through Others    
• Informing others by sharing clear, timely information to ensure alignment.
• Managing and measuring work by tracking progress, performance, and goal achievement using metrics and KPIs.
      
  Managing Work Processes    
• Collect and analyze data to drive informed decision-making to improve performance and identify issues
• Dealing with Complex Situations    Communicates instructions clearly and effectively
• Demonstrates assertiveness and confidence in the face of a challenge
      
  Conflict Management    
• Solution oriented in the face of conflict
• Comfortable giving clear, direct, and actionable feedback
• Ability to deal with difficult situations in a timely and bold manner
      
  Focusing on the Bottom Line    
• Drive for Results: Drive for Results while successfully removing barriers
• Action Oriented: Takes action even when facing challenges
      
  Being Organizationally Savvy    
• Ability to cooperate with others at all levels including leadership
• Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
      
  Communicating Effectively    
• Effective verbal communication skills
• Written Communications - including the ability to communicate technical data in written form
• Effective Presentation Skills - including the ability to present technical data
      
  Relating Skills    
• Build and maintain positive, productive interactions with colleagues
• Easily accessible and open to communication
• Effectively navigate social interactions in the workplace
      
  Developing and Inspiring Others    
• Reach mutually beneficial agreements through effective communication and compromise
      
  Managing Diverse Relationships  
• Participate in a way that enhances team performance and cohesion.
• Fosters a culture of inclusiveness among all team members
      
  Acting with Honor and Being Open    
• Consistently uphold and reflects the core ethical principles and values that bioMérieux promotes
• Actively and attentively listen to others, ensuring a clear understanding of their messages, needs, and concerns.
• Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others.
• Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations.
      
      
  Working Conditions and Physical Requirements
• Ability to remain in stationary position, often standing, for prolonged periods.
• Ability to ascend/descend stairs, ladders, ramps, and the like.
• Ability to adjust or move objects up to 50 pounds in all directions.
• Domestic travel required 70% of time

  Location dependent the selected incumbent will be required to be masked while working in client locations for extended periods when on site in hospitals. 

  Ability to conduct client visits which entails the safe operation of motor vehicles, physically accessing customer facilities and frequent air travel in performance of assigned duties.

Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at [email protected].

BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).