Description

Position Summary

Contract Team Lead is responsible for monitoring and leading their Regional Sales Quoting and Contracts Specialists. The Lead is responsible for supporting the field sales teams by monitoring and managing all quotations and contracting documents through internal processes, including quote document generation, legal reviews, financial analyses, customer establishment and new customer set up, credit checks and approvals and hand off to instrument and product order entry. The Lead is responsible for managing the preparation of quotes and quote related documents, including price verification and correct alignment to national, corporate, and/or government negotiated agreements. Additionally, the Lead will verify that all contracts are entered correctly. The Lead will also be responsible for inputting and maintaining all SAP required data for Customer Reagent Contracts, Equipment Contracts for the North America Clinical division of the company. 

Key Duties 

• Support field sales teams with any sales related processes including, but not limited to complex sales materials, facilitating customer account creation, vendor registration, quotations, contract administration, etc.
• Work with various departments to resolve issues, such as shipping, materials, production, and legal.
• Manage CPQ queue to ensure quotes are completed with their SOP guidelines.
• Ensure Amendments and Agreements are accurate and have been approved through the proper channels in accordance with SOP.
• Perform Contract audits, to ensure every contract is entered correctly.
• Verify all instruments that have installed, have been invoiced.
• Lead monthly training workshops for the teams.
• Provide monthly KPI reporting on accuracy, billing blocks, quoting time, approvals, to improve accuracy, and where we need additional training.
• Manage local pricing billing blocks.
• Manage the day-to-day activities of the team.
• Responsible for managing the payroll administrative duties for direct reports.
• Conduct performance reviews and share feedback with management and team members.
• Provide training for new and current team members on tasks.
• Provide oversight, assistance, and quality control for the sales contracts team.
• Ensure that all installed instruments are invoiced in correct month.
• Reviews all equipment, reagent, and SAAS contracts for accuracy.
• Monitor expired pricing and contracts.
• Oversee price increase notifications.
• Work with the supply demand manager to release allocated orders for shipment.
• Manage the Clinical inbox, and ensure all emails are taken care of in a timely manner.
• Oversee and monitor contract performance of assigned region and assists with determining compliance with terms and conditions of the contract.
• Assist with internal and external audits as required.
• Assist with month end and year end close activities.
• Perform all work in compliance with company quality procedures and standards.
• Perform other duties as assigned. 

Qualifications

Required Education, Training and Experience

• Bachelors degree in Business, Accounting, Marketing related field
• 4+ years of experience in sales administration, customer service, sales support or related experience including demonstrated ability to lead others required
• Education Substitution: In lieu of a Bachelor's degree, 4 years of additional relevant experience, defined above, will be accepted.

Knowledge, Skills, and Abilities (KSA) 

• Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes.
• Create and nurture a group of individuals who work well together to achieve common goals
• Managing and measuring work by tracking progress, performance, and goal achievement using metrics and KPIs.
• Effective verbal communication skills
• Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
• Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently
• Skilled in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel
• Intermediate: applies skills independently in most situations; handles moderately complex tasks with occasional guidance

Working Conditions & Travel 

• Ability to remain in stationary position, either sitting or standing, for prolonged periods. Yes
• Domestic travel required: 10% of time

Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bioMérieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bioMerieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site https://careers.biomerieux.com/ or contact us at [email protected].

BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant’s identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux’s or its affiliates’ application process by contacting us via telephone at (385) 770-1132, by email at [email protected], or by dialing 711 for access to Telecommunications Relay Services (TRS).