Big Ass Fans Careers

Big Ass who? 

Opportunity 

The Outside Sales Representative (OSR) plays a crucial role in making the world safer, healthier and more productive by ensuring our customers receive the best possible solutions tailored to their needs. Their in-person presence and dedication to customer satisfaction help build trust and long-lasting partnerships, driving the company’s success and growth. Picture this; you arrive at a customer’s facility, sporting BAF’s top swag, and get to provide a solution that provides comfort to their employees, increases their productivity, and their overall health - You are changing the quality of customers' lives! With a passion for making the world safer, healthier, and more productive, this role often requires extensive travel, averaging three days and two nights per week in hotels during busy periods. If you bring an energetic, positive attitude with a technical mindset who likes solving problems and developing lasting relationships, we want to hear from you! 

What you'll do

• Serve as the professional face of Big Ass Fans for all current and prospective customers.
• Perform facility surveys and make customized product recommendations for each customer.
• Submit all facility information and log all customer interactions in the CRM.
• Maintain constant communication with customers, the inside sales team, and field services/installers, and management.
• Ensure customer satisfaction through frequent post-purchase follow-ups and account nurturing.
• Generate meetings and new opportunities with existing customers and leads.
• Respond to inside sales requests for visits promptly. 
• Maintain a positive company image.

What you'll bring

• Bachelor's degree preferred or equivalent training and experience 
• Proven outside sales experience (industrial sales is a bonus) 
• Proven ability to build and manage relationships, internally and externally 
• Experience using a CRM (Salesforce preferred) - must be diligent in adding your notes from each visit
• Experience using CAD is a plus but not required; Familiarity with engineering blueprints and building plans is a plus 
• Effective and efficient time management is a must; Demonstrate a strong follow-through and ability to self-manage multiple projects at once 
• Must be flexible and self-motivated with a strong work ethic 
• Maintains a professional appearance and positive attitude 
• Clean driving record 
• Willing to drive and maintain a BAF-branded company vehicle which may be a sedan, SUV or pickup truck
• Job is remote and requires a lot of drive time; must be able to be in the car for 3-5+ hours at a time and often 20 hours in a week 
• Willingness to make overnight trips frequently

Think you have what it takes, but your background doesn’t perfectly align with this role? No sweat! If this position gets your fan spinning, we encourage you to apply and tell us how you’ll succeed with your unique skills in your application.

 
First 90 Days

Every Big Ass Fans employee works towards the company’s growth goals, and no goal is successful without a plan. When you kickstart your BAF journey with a strong 90-day plan, you’ll be set up for a great first day, week, month, quarter and beyond! Here’s a snapshot of the first 90 days as a BAF Outside Sales Representative: 

• Complete your onboarding activities, including an onsite 4-day FANdamentals training in Lexington, KY.
• Meet your peers and stakeholders you’ll be working with on a daily basis. 
• Ensure a complete understanding of BAF’s products, software, and processes to perform your daily tasks. 
• Ride-a-longs: Join your peers in a minimum of 2 ride-a-longs to get an in-depth understanding of the day-to-day.
• Prepare for driving your first solo company visit (expected to be completed by the end of your 30-day window).